As a Sales Development Representative, you’ll take on a telephone-based sales role designed for the digital era, with the flexibility of working remotely. Your day will involve making a high volume of outbound new business calls, qualifying leads, and working closely with our digital marketing consultants to deliver exceptional results. In return, you’ll enjoy a competitive starting salary, an uncapped commission structure that puts your earning potential in your hands, and a remote-first working environment that supports work-life balance. We also offer clear career progression opportunities and a dynamic, supportive team culture, along with numerous additional company benefits.
Please note that, although this is a remote role, you must be based in the UK and hold the appropriate right to work status for full-time, permanent employment.
Key Responsibilities
- Outbound Calling – Proactively contact potential clients via phone to generate new business opportunities.
- Qualifying Leads – Identify decision-makers, assess their needs, and determine their suitability for digital marketing services.
- Lead Nurturing – Follow up with potential clients, providing relevant information and maintaining engagement until they are ready to proceed.
- Appointment Setting – Arrange meetings or calls between qualified leads and the sales team.
- CRM Management – Accurately update and maintain lead details, call notes, and follow-up schedules in the company’s CRM system.
- Product Knowledge – Develop an understanding of the company’s digital marketing services, such as SEO, PPC, social media, and content marketing, to effectively communicate value to potential clients.
- Objection Handling – Confidently address concerns or hesitations from prospects and highlight the benefits of digital marketing solutions.
- Collaboration with Sales & Marketing – Work closely with the sales and marketing teams to align lead generation efforts with campaigns and company goals.
- KPI & Target Achievement – Meet or exceed daily, weekly, and monthly call and appointment generation targets
Skills, Knowledge & Expertise
- Are motivated by targets and KPIs and can consistently provide exceptional customer service
- Can demonstrate experience in sales roles from a home-based setup
- Showcase proficiency in cold calling.
- Are goal-driven and determined to succeed
- Have experience in advertising or digital media sales (advantageous)
- Are capable of working independently, taking the initiative to drive results
- Will be a brand ambassador
- Who are good communicators across a mix of platforms? (Video calls, email, telephone, etc)
- Will work with the wider teams to ensure the customer has a seamless journey.
- Can adhere to company policies and procedures.
Job Benefits
- Competitive salary + uncapped commission
- 25 days holiday + bank holidays + your birthday off
- Holiday buy scheme for extra flexibility
- Structured career progression & ongoing training
- Pension plan
- Employee Helpline counselling and advice
- Perks & discounts including:
- Gym membership
- Cycle to Work scheme
- Eye care
- Retail discounts
- Team building days & annual volunteer charity day
