NewRocket is a ServiceNow partner helping enterprise leaders solve business problems and navigate change. They are seeking a ServiceNow Platform Analyst (ITSM/CMDB) to support a large global client with a major ServiceNow implementation. The role offers a unique opportunity to contribute to a dynamic and collaborative team environment.
Requirements
- Strong knowledge of software engineering principles for cloud-based platforms
- Solid understanding of the ServiceNow functionalities and features of Platform Analyst with ITSM & CMDB
- Solid knowledge of glide record usage, XML and structural programming concepts
- Proficient in JavaScript
- Strong written and verbal communication skills
- Working knowledge of relational databases
- Ability to assess and mitigate risk
- Strong leadership capabilities
- Effective facilitation, coaching and mentoring skills
- Strong problem-solving skills
- Strong relationship management skills
- Comfortable working in a matrixed organization
- Comfortable working with ambiguity and change
Benefits
- Competitive salary
- Professional growth
- Collaborative work environment