Bluehost is seeking a Technical Content Specialist to create and maintain clear, accurate technical documentation for internal teams and customers. The role involves authoring step-by-step tutorials, developing SOPs and compliance documentation, and utilizing AI-driven content and SEO strategies to improve content visibility and self-service capabilities.
Requirements
- Subject matter expert in Linux, CLI, and related tools and products
- Self-motivated, accountable team player with strong analytical and problem-solving skills
- Excellent written communication skills in English
- Experience in a customer success-focused environment
- Familiarity with knowledge and content management systems such as Pega, Confluence, and Atlassian Suite
- Solid understanding of web standards, including HTML, CSS, and SEO best practices
- Familiarity with visual and multimedia tools (e.g., Adobe Creative Cloud, Snagit)
Benefits
- Health Insurance options
- HSA
- Medical
- Dental
- Vision
- Matching 401K
- Life/AD&D/STD/LTD
- Tuition Reimbursement
- Pet Insurance
- Generous vacation policy
