Netfor is seeking a Technical Help Desk Representative to provide excellent customer support via phone and email. This entry-level role focuses on troubleshooting technical issues using a knowledge base and following established processes. Training is provided, and no advanced technical skills are required.
Requirements
- Strong verbal and written communication skills
- Typing speed of at least 35 words per minute
- Basic Windows and Microsoft Office 365 knowledge
- Reliable, punctual, and professional under pressure
Benefits
- Generous PTO
- 401(k)
- health, dental, and vision insurance