United States onlyAbout Net at Work
Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology.
Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com.
About this Position
The Managed Services Solutions Engineer partners with clients and the Managed Services team to plan, design, and launch innovative, scalable solutions that meet client needs and strengthen their IT environments. This key role supports business growth by driving lead generation, improving win rates, and increasing client retention through collaboration with both inside and outside sales teams. Success in this position comes from proactive discovery, accurate statements of work (SOWs), assessments, support for marketing initiatives, and setting clear service expectations.
Job Responsibilities
- Lead the end-to-end solution engineering and proposal lifecycle - including discovery, requirements gathering, solution architecture, cost modeling, implementation roadmaps, and proposal documentation.
- Collaborate closely with Account Executives, partner and alliance teams, and delivery leaders to understand client challenges, define value propositions, and align technology solutions to business objectives.
- Own and enhance the services solution catalog for standard offerings such as Managed Services bundles, Security, Mobility, and Professional Services projects.
- Develop reusable assets - templates, reference architectures, cost calculators, proposal frameworks, and documentation - to improve consistency and efficiency across engagements.
- Maintain deep knowledge of vendor ecosystems, technology trends, and the competitive landscape; translate insights into differentiated, value-driven solutions.
- Present technical solutions and proposals to senior client stakeholders and internal executives, clearly articulating business value, addressing concerns, and adapting designs as needed.
- Analyze win/loss data and feedback from clients and delivery teams to continuously refine offerings and improve proposal success rates.
- Partner with delivery teams to ensure a smooth handoff from sales to implementation and confirm that proposed solutions are practical, scalable, and deliverable.
- Innovate how services are packaged, priced, and delivered to support growth and profitability within the mid-market segment.
- Provide pre-sales technical support for qualified opportunities and ensure seamless transition to the PMO post-signature.
- Contribute to product marketing efforts and participate in initiatives to drive awareness and demand for Managed Services offerings.
Job Requirements
- 3+ years of experience as a Senior Engineer or Solutions/Sales Engineer supporting Managed Services, with a focus on cloud, security, and emerging technologies.
- Proven success designing and delivering scalable, high-availability managed IT solutions.
- Experience developing high-level estimates and SOWs from limited requirements.
- Strong ability to produce both functional and technical solution design deliverables for internal and client-facing audiences.
- Ability to travel occasionally throughout North America.
- Strong business acumen, including experience with cost modeling, pricing proposals, and articulating ROI or business value.
- Comfortable working in a fast-paced, dynamic services environment with multiple concurrent priorities.
Preferred Skills:
- Knowledge of Managed Services business models, service catalog development, and recurring revenue structures.
- Familiarity with ERP, CRM, and cloud vendors, and understanding of challenges faced by companies with 10–500 employees.
- Exceptional interpersonal and relationship-building skills with the ability to collaborate across sales, delivery, vendors, and client teams.
- Strategic thinker with hands-on execution skills - comfortable rolling up sleeves to lead design efforts.
- Data-driven mindset; uses metrics such as win rates and cost models to guide improvements.
- Passion for technology and a strong interest in staying current with industry trends and translating them into practical, competitive service offerings.
Customer Requirements
This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function.
Compensation and Benefits
Base salary range: $95,000 to $125,000.
This position is also eligible for commissions in accordance with the terms of the Company's plan.
Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.
We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life:
- Health and Welfare (Medical, Dental, Vision)
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts (with company contribution)
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
- 8 Paid Holidays per year, including 1 floating holiday.
The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
The Company expects to accept applications for this position until November 27, 2025 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions.
EOE/Diversity & Inclusion Statement
Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.
Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.
