Senior Solution Engineer (Strategic & Enterprise Customers)- Amsterdam

The Role

Neo4j is the world’s leading graph database, and our Solutions Engineering (PreSales) team plays a pivotal role in helping customers unlock its potential every day. Neo4j has established itself as a premier data and AI platform for enterprise use cases across Knowledge Graphs, Network Grid Topology, Root-Cause Impact Analysis, Fraud AML, Customer 360, Asset Intelligence, and modern AI workloads including GenAI, LLM-driven applications, and emerging Agentic AI architectures.

As part of Neo4j’s Solutions Engineering (PreSales) organization, you will work directly with strategic and enterprise customers across several key Benelux verticals — including High-Tech Manufacturing, Energy Utilities, Telecommunications, Financial Services, and the Public Sector. You’ll provide technical and architectural leadership, helping customers design Neo4j-powered solutions that deliver measurable business value.

The role of a Solutions Engineer (PreSales) encompasses a broad range of responsibilities, starting with understanding a customer’s unique requirements and environment. You’ll translate these into tailored solution architectures that incorporate Neo4j’s advanced graph technology, guiding stakeholders throughout the sales cycle. Daily work includes demonstrating Neo4j’s capabilities, whiteboarding solution designs, and engaging with technical decision-makers to align solutions with their strategic priorities.

You’ll bridge the gap between business and technology, combining technical strength with the ability to articulate clear value and outcomes.

Main Responsibilities

• Act as a central player in Neo4j PreSales engagements, supporting customers across the entire customer lifecycle — from early discovery to architecture design, proof-of-value, and long-term adoption.
• Build and nurture strong relationships with strategic and enterprise customer teams.
• Partner closely with Account Executives to communicate the technical and business impact of graph solutions.
• Ensure strong technical alignment and smooth integration of Neo4j into customer environments.
• Provide architectural recommendations aligned with customer strategies and IT landscapes.
• Design and present Neo4j-based prototypes that demonstrate both technical feasibility and business value.

Key Role Characteristics

• Experience: At least 5 years in PreSales / Solutions Engineering or Professional Services, ideally with enterprise customers in High-Tech, Energy, Telecom, Financial Services, or Public Sector.
• Database Expertise: Strong understanding of database platforms, particularly NoSQL.
• Solution Design: Ability to translate business requirements into effective solution architectures.
• Technical Proficiency: Familiarity with a programming or scripting language (Java, Python, JavaScript, etc.).
• Consultative Skills: Proven experience guiding technical teams through complex, consultative engagements.
• Adaptability: Strong desire to learn and quickly adopt emerging technologies.
• Problem-Solving: Passion for tackling complex technical challenges with innovative solutions.
• Enablement: Ability to lead technical workshops and small-group sessions.
• Sales Alignment: Comfortable managing the technical aspects of enterprise sales cycles.
• Travel Readiness: Willing to travel within Benelux.
• Languages: Fluent in Dutch and English; French is a plus.

Beneficial Qualifications

• Hands-on experience with graph technologies (Neo4j, Cypher, GDS, GraphQL).
• Knowledge of GenAI, LLM architectures, RAG, or Agentic AI frameworks.
• Experience with vector search, embeddings, or semantic retrieval.
• Background in graph data science, network analysis, or ML pipelines.
• ETL, data integration, or data virtualization expertise.
• Familiarity with complex enterprise IT environments.
• Dutch security clearance, or the ability to meet clearance requirements, is a strong advantage.