Award Winning Customer Service Department Looking for Strategic Director of Customer Service. Responsible for maintaining effective customer service for all internal and external Company XYZ customers, supervising and training Customer Service Representatives, and overseeing customer issues and problem resolution.
Requirements
- Leadership experience
- Ability to think ahead and plan over a 3-9 month time span
- Organizational and time management skills
- Strong customer orientation
- Excellent interpersonal and communication skills
- Commitment to company values
- Computer proficiency
- Negotiation skills
Benefits
- None specified
