Customer Success Engineer, UK

We’re hiring a Customer Success Engineer to support and expand some of our most strategic enterprise customers. This role is deeply technical and hands-on — you will serve as the engineering-adjacent partner responsible for ensuring customers successfully integrate with and scale on Nash’s platform.

Requirements

• Serve as the technical owner for enterprise customer accounts — accountable for integration success, system performance, and technical adoption.
• Work closely with customer engineers and product teams to design, implement, and scale solutions on Nash’s platform.
• Troubleshoot API issues, workflow failures, data mismatches, and other system-level challenges across customer and Nash environments.
• Analyze operational and technical KPIs to identify root causes, improve performance, and reduce defects.
• Support account growth by ensuring customers successfully deploy new capabilities and expand usage over time.

Benefits

• Competitive compensation
• Flexible paid time off
• Health, dental, and vision insurance