United States onlyThis is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
TheCRM & Internal Growth Specialistsupports both internal operations and client-facing CRM management acrossGOA-TECH,MyVA Support, andReach Voters. This position plays a key role in optimizing CRM workflows, developing automations, assisting with marketing funnels, and supporting sales and outreach initiatives.
The ideal candidate is technically proficient inGo High LevelandZoho CRM, understands sales pipelines, and is comfortable executing marketing automation and outreach tasks that drive business growth.
Key Responsibilities
Client CRM Management (Go High Level)Manage and fulfill all CRM-related requests and support tasks for GOA-TECH clients usingGo High Level CRM. Implement and maintain automations, workflows, and integrations for client accounts. Monitor campaign funnels, form submissions, and lead pipelines to ensure accurate data capture. Troubleshoot client CRM issues and ensure smooth, consistent functionality. Exclusively develop, optimize, and maintainMyVA Support’s Zoho CRM, including automation of internal operations and client onboarding processes. EnhanceGOA-TECH’s internal Zoho CRMworkflows for lead tracking, marketing automation, and reporting. Build blueprints, workflows, and automations to streamline internal and client-side operations. Regularly test, document, and refine CRM components for reliability and scalability. Assist theLead Growth & Marketing Strategistin funnel creation, setup, and implementation for internal and client campaigns. Build lead capture forms, landing pages, and automation sequences linked to CRM pipelines. Analyze funnel performance and provide optimization recommendations to improve conversion rates. Support outreach initiatives acrossGOA-TECH,MyVA Support, andReach Voters. Conduct targeted outreach, includingcold calling, email outreach, and CRM-driven follow-ups. Assist in executing internal marketing campaigns and audience segmentation. Help maintain consistent branding and messaging across marketing materials and communications.
2+ years of experience in CRM management or marketing automation (Zoho and Go High Level experience preferred). Proficient understanding of sales pipelines, funnels, and lead management workflows. Experience in email automation, cold outreach, and CRM-based campaign tracking. Strong analytical, organizational, and communication skills. Self-motivated, detail-oriented, and capable of managing multiple projects remotely.
