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mx51MX

Senior Merchant Risk Analyst

mx51 is a fintech based in Sydney focused on providing payment solutions that empower payment providers to enhance merchant experiences.

mx51

Employee count: 51-200

Australia only

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A Senior Merchant Risk Analyst is responsible for identifying, assessing, and mitigating financial and operational risks associated with merchant accounts in payment processing, fintech, or acquiring environments.

Requirements

  • Review and evaluate new merchant applications for risk exposure
  • Conduct due diligence & enhanced due diligence on merchants
  • Monitor existing merchant portfolios for unusual transaction patterns
  • Analyze transaction data to detect fraud, illegal activities, money laundering indicators, or violations
  • Investigate and resolve chargeback disputes, fraud claims, and suspicious activity reports
  • Prepare risk reports and escalate high-risk cases to senior management
  • Collaborate with internal and external stakeholders to resolve issues related to the merchant
  • Stay current on regulation changes, card scheme rules (Visa, Mastercard) and industry best practices
  • Driving process efficiency through an agile approach and strategic AI implementation
  • Submit SMR with relevant regulators

Benefits

  • Annual team offsite
  • Social events run by our social committee
  • Swap a public holiday and take an alternative day off
  • Paid leave for volunteering
  • Employee Share Option Plan (subject to invitation)
  • Paid parental leave for primary and secondary carers
  • Novated lease and salary sacrifice options

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Australia +/- 0 hours

About mx51

Learn more about mx51 and their company culture.

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At mx51, we are committed to delivering exceptional futures in the realm of payment solutions, empowering payment providers to be merchant-obsessed. Our mission centers around enabling payment providers to thrive in an ever-evolving landscape where merchants are faced with the complexities of multiple payment solutions and manual processes. Based in Sydney, we have emerged as the first Australian fintech to provide a modern, end-to-end Payment as a Service (PaaS) platform, reflective of our deep dedication to innovation and seamless integrations.

Our journey commenced within the Westpac Banking Group and has progressed significantly, focusing on customizability and scalable technology tailored to enhance the merchant experience. The mx51 platform offers over 100 global partner integrations, making it easier than ever for merchants to manage payments efficiently through intuitive interfaces. As a white-label, bank-grade solution, it ensures that our clients can handle high transaction volumes securely while focusing on their business growth. We consistently prioritize simplifying complex problems for our partners, ensuring that both merchants and payment providers benefit from advanced yet accessible technological solutions.

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mx51

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