Service Forecast Analyst

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

Responsibilities:

• Responsible for all communication for the Business Service Forecasting team such as daily communication to all lines of the business via email and via phone

• Financial inputting, interpreting, reconciling all financial workbooks for various territories.

• Overseeing processes managing growth between 75M-150M annually.

• Supports business and operation functions related to accurate service revenue reconciliation including historical, current and future revenue opportunities.

• Partners with field territories supporting multiple teams, facilitating audit outputs from other teams related to business revenue accuracy.

• Investigates disparities, looking for process errors as well as systemic problems associated with system and IT issues.

• Responsible for analysis of financial reports, trends, risks and opportunities and communicates that information associated with forecasting and performance to plan to Territory Leaders, RSM’s CSM’s, SM’s.

• Develop strategies improving operational efficiencies, including, but not limited to backup support, by reviewing work flows, procedures, and performance.

• Builds and maintains positive, effective, and mutually beneficial-working alliances with internal customers and partners. Initiates problem solving action and follows through to resolution.

• Schedule weekly team meetings, and business reviews regularly.

• Handle escalated business matters and provide solutions

• Communicate with subcontractors, FSO teams, etc. monitoring all progress of business to completion.

• Distribute the watch list and updated information to the service team to communicate with external customers.

Qualifications:

• Great communication skills

• Ability to multitask

• Proficient in Microsoft Excel

• Salesfore experience

• Strong business skills

• Forecasting experience

• 3 plus years of experience working as a Business Analyst, Forecasting Analyst, Planning Analyst, or Operations Specialist

• Creating reports

• Managing projects

• Presenting and facilitating meetings with upper management

Target Base Salary Range: $72,700 - $145,400 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Required Skills:

• High School diploma or Bachelor's degree in Business, Communication, Finance, or Management

• 3+ years of experience working in the following areas: Business, Forecasting, Operations, Planning, or Service required.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.