Senior Accounts Receivable Officer

Company Description

Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.

Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey.

This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.

Job Description

We’re seeking a detail-oriented and experienced Senior Accounts Receivable Officer to lead the charge in managing our invoicing, reconciliation, and collections processes. You'll play a key role in ensuring accurate financial records, providing top-tier support to our customers, and mentoring the AR team.

This role is perfect for someone who thrives in a fast-paced environment, brings a proactive approach to problem-solving, and is passionate about improving systems and processes. Someone who’s comfortable navigating ambiguity, can work independently, and isn’t afraid to roll up their sleeves and take initiative when the path isn't clearly defined.

What You’ll Do

• Maintain and update the billing system to ensure accurate, real-time information

• Generate invoices, credit notes, and account statements with precision and timeliness

• Perform account reconciliations and support the month-end close

• Monitor customer accounts and drive collections, reducing aged debt

• Investigate discrepancies, communicate with customers, and resolve queries with professionalism

• Prepare AR performance analysis to support leadership decision-making

• Coach and support the AR team, helping improve efficiency and service levels

• Identify opportunities to streamline AR processes and implement improvements

• Exercise discretion and integrity in handling confidential financial data

Qualifications

• Proven experience as a senior accounts receivable officer, ideally in high-volume environments

• Strong knowledge of accounting principles and fair credit practices

• Exceptional attention to detail and data accuracy

• Confidence working autonomously and making decisions without constant direction

• Ability to navigate change, manage competing priorities, and stay calm under pressure

• Excellent communication skills and experience in building client relationships

• Proficiency in Excel and familiarity with Xero and Cin7 (preferred)

Additional Information

You'll be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.

Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• The freedom of a full-time, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhance your home office with our work from home equipment allowance benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.