Mode is a dynamic and rapidly growing startup company at the forefront of the AI and IoT revolution. We are expanding our business in the US and Japan and pioneering innovative solutions that bridge the physical and digital worlds.
Requirements
- Communication with customer companies and development teams
- Collaborate with product development teams, sales teams, and external partners to design solutions
- Define customer requirements and develop a SoW (Statement of Work)
- Align customer expectations and continuously improve customer satisfaction
- Provide valuable information to product development teams and business teams
- Manage product service introduction and operation maintenance projects
- Support customers as the main contact after the project begins
