MODE is a dynamic and rapidly growing startup company on the cutting edge of generative AI and IoT revolutions. This role is responsible for designing and operating the customer experience at MODE's offline touchpoints, including exhibition and show management, designing customer experiences, and building and improving operational processes.
Requirements
- Practical experience in events, customer service, and operations
- Experience working with multiple stakeholders to complete tasks from start to finish
- Ability to communicate smoothly with both internal and external parties
- Attention to detail and ability to complete tasks without errors
- Ability to adapt to new tasks and independently take initiative
