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MitratechMI

Technical Support Engineer I

Mitratech is a leader in providing technology solutions for legal, risk, and compliance teams, enabling organizations to enhance productivity and manage risks effectively.

Mitratech

Employee count: 501-1000

Australia only

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The Mitratech Support team goal is to be passionate about customer success, by providing world class application support through problem-solving, communication and with continuous improvement. We are looking for highly qualified candidates with an interest in enterprise software applications to join our team of skilled support staff.

Requirements

  • 6 months - 1 year experience working in a customer service environment
  • Customer-centric attitude with the ability to make sound decisions based on customer needs and product knowledge
  • Attention to detail with the ability to multi-task and strong organizational skills

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Australia +/- 0 hours

About Mitratech

Learn more about Mitratech and their company culture.

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Mitratech is at the forefront of empowering corporate legal departments, risk and compliance teams, and HR professionals with advanced technology solutions. Founded in 1987, we have built a robust reputation as a trusted global partner that allows organizations to maximize productivity, control expenses, and mitigate risks. Our integrated approach enhances operational alignment and fosters collaboration, helping organizations navigate complex compliance landscapes with ease.

By harnessing interconnected data insights, AI-driven analytics, and a cloud-native software-as-a-service (SaaS) platform, Mitratech aids organizations in streamlining their processes, ensuring compliance across all levels of operations. With over 20,000 clients worldwide, spanning from small enterprises to 30% of the Fortune 500, we provide end-to-end solutions that tackle the unique challenges faced by legal and compliance professionals. Our focus on client success is demonstrated through our robust support and the continuous co-innovation efforts that drive meaningful progress for our clients.

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Mitratech

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