Himalayas logo
MiterMI

Technical Support Engineer

Miter is a modern workforce management platform that optimizes HR and payroll for construction contractors.

Miter

Employee count: 51-200

United States only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Miter is a company that helps construction contractors build with confidence by providing AI and embedded payments to rebuild core HR, finance, and operations systems. The Technical Support Engineer role is responsible for owning and resolving complex technical customer issues and partnering with Product Engineering to surface trends and influence roadmap decisions.

Requirements

  • Experience supporting complex SaaS products in a technical support or support engineering role
  • Strong debugging skills, including working with JSON and reading error logs
  • Some basic scripting experience
  • Ability to communicate clearly and calmly with customers and internal teams
  • Proven ownership mindset and comfort operating in ambiguity
  • Collaborative approach to working across Support, Engineering, Launch, and Sales

Benefits

  • Competitive Compensation
  • Medical Insurance
  • 401(k) Retirement Plan
  • Unlimited PTO
  • Parental Leave
  • Learning & Development
  • Office Extras
  • Community

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Miter

Learn more about Miter and their company culture.

View company profile

Miter is a transformative software solution designed for the construction industry, specializing in HR, payroll, time-tracking, scheduling, and compliance. Built specifically for contractors, Miter is recognized as the #1 HR platform dedicated to streamlining the complexities of workforce management. Our comprehensive system allows contractors to manage everything from employee onboarding to thorough payroll processing and compliance documentation within a single, integrated platform.

Understanding the unique demands of the construction sector, Miter offers advanced features aimed at improving operational efficiency. Our innovative software simplifies the management of multiple pay rates, union wages, and various compliance requirements, thereby minimizing the risks associated with payroll errors. With Miter, contractors can ensure they meet prevailing wage regulations, automate time-tracking through our mobile app, and quickly generate necessary compliance reports. By centralizing these essential functions, Miter not only saves contractors valuable time but also empowers them to focus on building strong teams and successful projects.

Claim this profileMiter logoMI

Miter

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

4 remote jobs at Miter

Explore the variety of open remote roles at Miter, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Miter

Remote companies like Miter

Find your next opportunity by exploring profiles of companies that are similar to Miter. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan