IT Business and Service Continuity Professional (m/f/d)

Company Description

Are you looking for a challenging and rewarding career in the trade sector or will you bring in your passion for the same while developing further personally and professionally? Look no further than METRO! As a leading international food wholesaler, we specialize in meeting the unique needs of hotels, restaurants, caterers, and independent traders. With around 15 million customers worldwide, our multichannel approach allows for easy purchasing both in-store, via online order and via delivery – all digitally connected. We operate in over 30 countries, employing more than 93,000 people globally, and our sales reached €29.8 billion in the most recent financial year, aiming to continue our journey of successful growth.

Job Description

Join us in developing and strengthening an entire department and transforming cybersecurity capabilities on a global scale. If you're committed to making a real impact in the field of Cyber Security, you can #ShapeTheM with us.

Besides an interesting professional environment, we offer you a culture that wants you to thrive and allows to learn from each other:

• We try together, we stumble together, we get up together and shape our future. Be part of our transformation, build cross-functional capabilities and discover new ways of excelling in the Cyber Security field.
• We create impact in the world of food and offer comfort for our customers worldwide. To achieve this, we build capabilities to be the cyber-resilient omni-channel wholesaler.
• We invite you to take on responsibility, make our company your company and create a business together that remains true to its roots but always seeks new solutions.
• Together, we CARRY the M, we GROW the M, we INSPIRE the M, we SHAPE the M.

The purpose of a role is:

...to support METRO entities in developing, implementing, and maintaining strategies, plans, and procedures to ensure the continuity of our IT services and business operations. To collaborate closely with various stakeholders across the organization to identify risks, assess impacts, and develop resilience measures to safeguard our critical assets and operations.

Your Tasks:

• Support METRO entities in developing and maintaining comprehensive IT Business Continuity (BC) and Service Continuity (SC) plans aligned with industry standards and best practices.
• Conduct risk assessments and business impact analyses to identify potential threats and vulnerabilities.
• Collaborate with cross-functional teams to establish recovery objectives, strategies, and priorities for IT services and business operations.
• Collaborate with IT teams to support them in designing and implementing resilient architectures, redundancy measures, and failover mechanisms.
• Establish and oversee testing, training, and exercising programs to validate the effectiveness of IT BC/SC plans and procedures.
• Provide guidance and support to incident response teams during crisis situations.
• Monitor and analyze emerging threats, trends, and regulatory requirements related to IT BC/SC, and recommend proactive measures to enhance resilience and compliance.
• Prepare and present reports, metrics, and recommendations to senior management to facilitate informed decision-making and investment in IT BC/SC initiatives.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred.
• Professional certifications such as ISO 27001 Lead Implementer or Auditor, CBCP (Certified Business Continuity Professional) or equivalent are highly desirable.
• 5+ years proven experience in IT Business Continuity Management (BCM), Disaster Recovery (DR), or Service Continuity (SC) roles, preferably in a complex enterprise environment.
• Knowledge of relevant regulations, standards, and frameworks such as ISO/IEC 27001 and ISO/IEC 22301
• Proficiency in BC/SC planning tools, risk assessment methodologies, and incident management platforms.
• Deep understanding of IT infrastructure, systems, and applications, including cloud technologies, virtualization, and network security.
• Strong analytical skills with the ability to assess risks, analyze impacts, and develop effective mitigation strategies.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to influence and negotiate across all levels of the organization.
• Demonstrated ability to work under pressure, prioritize tasks, and lead multidisciplinary teams in crisis situations.

Additional Information

• We offer to be part of a fast-growing international team that has significant scaling ambitions across multiple markets.
• Work-Life Balance: Trusted working hours, 30 days of vacation and home office options
• Further training: A comprehensive further training offer over an own training team as well as an own annual training budget
• Well-being: Health programs, a free fitness studio on our campus and regular employee events
• Comfort: Very good public transport connections and free parking spaces including charging facilities for e-mobility. A canteens with a varied selection of meals and discounts in our stores and at many partner companies

Please note that all job opportunities at METRO AG require that you live in/move to Germany and can be in office in Düsseldorf at least 2 times per week. We don't offer 100% remote opportunities. We support candidates with their VISA-Application and international relocation.