- Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
- Learn and grow by taking advantage of every opportunity available to you?
- Be the difference and make it happen?
- Attend senior management-level and stakeholder meetings to obtain business requirements, offer solutions, and serve as an expert on ServiceNow tool capabilities.
- Lead technical team discussions around ServiceNow solution design, and architecture on larger development efforts such as integrations or new module implementations or customizations.
- Provide and ensure adherence to development guidelines as it relates to security, performance, re-usability, scalability and stability, code reviews, API usage
- Collaborate with teams and clients to develop and maintain technical roadmap for ServiceNow platform that aligns with customer transformation objectives and balances technical and business needs
- Lead Technical aspects of ServiceNow implementation projects and provide advanced technical support in ServiceNow tool configuration and custom development - Design, Development, and Implementation of ServiceNow customization including, but not limited to: core setup, workflow administration, reporting, data imports, custom scripting, and third-party software integrations.
- Create and maintain design specifications, architectural diagrams, and process diagrams supporting and communicating changes to ServiceNow platform applications.
- Support business capture efforts across multiple federal markets by serving as the ServiceNow SME and contributing to proposals/responses, marketing materials, case studies, and participating in presentations and/or challenges.
- Contribute to MetaPhase's ServiceNow service line by maintaining ServiceNow sandbox environments, working with other team members to develop/configure modules and applications for training or demo purposes, test upgrades/updates and new features.
- Serve as a lead and mentor for team members supporting ServiceNow projects and looking to grow their ServiceNow skills; and support recruiting team when interviewing ServiceNow resources.
- 6+ years of overall IT experience.
- 2+ years of experience as a ServiceNow Enterprise Architect and/or ServiceNow Developer.
- Experience solutioning, designing, and implementing ServiceNow Cloud Platform solutions integrating with other Cloud Applications and Data Sources
- Experience building scoped applications
- Strong written and verbal communication skills with demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions
- Hold ServiceNow certifications including Certified System Administrator (CSA) and Certified Application Developer (CAD), and at least one Certified Implementation Specialist (CIS) certification. Certified Technical Architect (CTA).
- Experience supporting federal clients is required.
Travel None
Education Level Minimum Bachelor's degree in Information Technology, Business or related field
Clearance Level This position requires the ability to gain a Public Trust clearance. US Citizenship is required. NO exceptions. CompensationCompensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is 83k-138k.Benefits & PerksAt MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, and comprehensive health coverage (medical, dental, vision, life, and disability). We also offer a 401(k) with company match, FSA/HSA options, commuter benefits, and much more.
About MetaPhaseMetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest-growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:Fastest Growing
- Inc 5000 Fastest Growing Company - 2020, 2021, 2022, 2023
- Washington Technology Fast 50 Award - 2020, 2021
- Financial Times America's Fastest Growing Companies – 2021, 2022, 2023
- Washington Post Top Workplaces – 2022, 2023
- Washington's Business Journal’s Best Places to Work – 2021, 2022
- Virginia Businesses Best Place to Work – 2021, 2022, 2023
- Northern Virginia Technology Council Top 100 Technology Firms – 2020
- 2021 Washington Business Journal Small Business – CEO of the Year
- 2021 FedScoop 50 – Industry Leadership Award Nominee
- 2021, 2023 Moxie Award Finalist
- 2022 SECAF Government Contractor Awards ($27.5 to $50 Million in Revenue)
- 2022 FedScoop Best Bosses Finalist – Brett McLaren
- 2022 Washington Business Journal 40 under 40 – Brett McLaren
- 2022 FedHealth IT and G2XChange Women in in Leadership Awards – Beth Angerman
- 2022 George Mason University Prominent Patriots in Business – Fred Costa
- 2022 TiE DC Capital ELITE Award
- 2023 Elev8 Engage GovCon Finalist
- 2023 Maryland Tech Council ICON Awards Finalist for Government Contracting Company of the Year: Over $50 Million
- 2023 Greater Washington Government Contractor of the Year ($25 to $75 million) Awards Finalist