Mayo ClinicMC

Specialist - HIMS - 0.8 FTE - Remote

Mayo Clinic is a top-ranked nonprofit medical organization focused on providing whole-person care, clinical practice, education, and research.

Mayo Clinic

Employee count: 5000+

United States only

The HIMS Specialist should have a knowledge of an electronic health record (EHR), Epic preferred, and a basic understanding of medical terminology. The HIMS Specialist is primarily responsible for review of patient records in electronic health record and obtaining records in preparation for upcoming appointments; as this role is highly focused on ensuring the record is up to date, accurate and all records are present for appointments. The HIMS Specialist is a self-starter, comfortable with change, with the ability to multi-task, think critically, and be resourceful while staying on task. The HIMS specialist should be knowledgeable in various software programs with the ability to learn new programs as needed. Must possess excellent communication skills both written and verbal to ensure excellence when working with patients and their clinical teams. The HIMS Specialist is expected to handle incoming and outgoing calls, electronic faxes, shared inboxes, and monitoring daily work queues. The HIMS Specialist may help train new or contract staff and students in a qualitative and effective manner.

Analyzes patient information to ensure compliance with standards established by Federal/State & Joint Commission & CMS regulations. Coordinates with clinicians to ensure documentation contains all required elements and is completed in a timely manner. Adheres to institutional policies regarding health care documentation. Utilizes independent analytical and critical thinking skills. Works independently and collaboratively across the enterprise with minimal supervision. Adheres to guidelines with regard to accessing minimum necessary information to complete job function. Adheres to state and federal rules regarding privacy and confidentiality of protected health information. Leverages technology to serve the patients and practice. Professionally communicates through all electronic, written, and verbal methods. Ensures great customer service while assisting patients, care providers, allied health staff, attorneys, insurance companies, government audits, and others in a courteous, professional and confidential manner.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps. We value your interest in the role and look forward to hearing back from you.

Associate of Science degree in a healthcare related discipline required (i.e., applied health sciences A.S. degree). Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program will be considered; successful completion of HIT Associate degree is required within 6 months of hire date for continued employment. Must possess knowledge of medical records format and content and be able to perform work in a fast paced, constant change, production environment with a focus on quality. Must possess excellent customer service skills and be able to clearly, concisely and professionally communicate verbally and in written forms. Demonstrated ability to maneuver in multi technology environment and demonstrates proficiency in Microsoft Office (Excel, Word, and Outlook) applications. Keyboarding skills necessary, with intermediate typing/keyboard/computer skills. Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Mayo Clinic

Learn more about Mayo Clinic and their company culture.

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Mayo Clinic is a nonprofit organization committed to clinical practice, education, and research, providing whole-person care to everyone who needs healing. Established in Rochester, Minnesota, almost 150 years ago, Mayo Clinic has become a leader in transforming health care with a unique model that emphasizes collaboration and innovation. The institution was founded by brothers Dr. William James Mayo and Dr. Charles Horace Mayo, who began a tradition of patient-centered care that persists to this day. At the heart of Mayo Clinic's philosophy is the belief that the patient’s needs come first, guiding the institution's conforming principles and day-to-day operations.

Today, Mayo Clinic operates in multiple locations, including Arizona, Florida, and Minnesota, and serves more than 1.3 million patients from over 130 countries each year, who seek answers, solutions, and the highest quality of care available. The medical group is renowned for its diagnostic expertise and high-quality patient care, consistently ranking among the top hospitals in the nation according to U.S. News & World Report. Our multidisciplinary approach involves collaboration among over 4,700 physicians and scientists, all dedicated to solving the world's most complex medical challenges. Being a leader in cutting-edge research and medical education allows Mayo Clinic to continuously redefine standards of excellence in health care.

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