Salesforce Develpers

• The ability to build and maintain strong relationships remotely, establishing trust, influenced by being able to talk compellingly from experience implementing and maintaining Salesforce across a wide variety of industries and business sizes
  
• Strong core Salesforce technical skills and a good level of knowledge of config, code, and when it’s best to use either
  
• A good level of experience in three or more of the following: Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Pardot, Field Service Lightning, CPQ, Einstein, Tableau, Mulesoft
  
• A good level of practical knowledge of Continuous Integration
  
• Experience with at least one Integration product: Mulesoft, Dell Boomi, Jitterbit, Talend, Informatica
  
• Dedication, integrity, a passion for smashing targets and performing brilliantly, a desire to achieve, grow and learn
  
• Can-do, proactive and positive attitude, driven to mentor and support others
  

• The ability to manage yourself and your time effectively to achieve results

  
  

Requirements

Work directly with clients

• Managing live, operational Salesforce environments
  
• Promote best practice, innovative solutions to business-as-usual challenges o Deliver changes, enhancements, developments, fixes, and often, a backlog
  

Work directly with Salesforce Premier

• Where your clients have Premier, you’ll designate work to Salesforce Premier and manage the delivery of this work
  
• Raise tickets for Salesforce Premier, manage and report on their progress
  

Get involved in Dev Ops

• Own (or assist with) release management across your client portfolio o Provide assistance as required outside of your client portfolio
  

Roadmapping and Success Metrics

• Deliver against Success Metrics and roadmaps process for your clients
  
• Work with MS Service Manager to ensure that regular Service Reviews are a success
  

Support the development of Managed Services

• Contribute to the evolving proposition and processes