Senior Quality Engineer

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Job Description

The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers with the resources to tackle critical problems for the future of the business, which is why we need you.

We are seeking self-motivated engineers, who are obsessed with delivering value, are forward-thinking, love to learn from both successes and failures, and are excited to see the successful implementation of the products they deliver while remaining open to change and continuous improvement!

We are growing, and we are looking for a Senior Quality Engineer to complete our team! Our current opportunity is available in Canada

• Identify, build tests strategies, plans, cases, and scripts that ensure quality and coverage through functional, integration, end to end and performance testing of complex systems and/or individual components.
• Maintain, evolve, and continually improve automated test scripts and coverage using a variety of automation tools and technologies.
• Execute manual tests that could not be automated.
• Adhere to Quality Engineer standards and best practices as well as audit requirements.
• Analyze defects and ensure that system tests are successfully completed, documented and all issues are resolved.
• Participate in code reviews, share skills and techniques with others.
• Help develop and champion test automation as a practice within your team and where possible, the broader Insurance Technology team.
• Collaborate with Software Engineers, Quality Engineers, Technical Analysts, Business partners and external 3rd party vendors using Agile methodologies.
• Mentoring/coaching team members on best practices/automation process.

We are looking for someone with:

• 7+ years QE experience developing/coding and implementing test automation scripts for distributed web solutions including UI and microservices/API.
• Experience with Automation technologies such as Java, Selenium, TestNG, Cucumber, Maven, Perfecto, Jenkins, Postman and other testing frameworks and tools.
• Proven track record with Object Oriented Programming Language such as Java, JavaScript, SQL queries.
• University degree in Computer Sciences/Engineering or equivalent.
• Sound knowledge of quality assurance practices, automation, tools, and techniques and how to apply them.
• Experience with Agile practices and tools such as JIRA and Confluence.
• Experience writing complex test plans and test cases including how to apply risk-based testing principles.
• Ability to identify productivity and efficiency improvements as well as quickly and easily adapt to change.
• Excellent communication including effective facilitation and presentation skills.
• Strong planning, organization, risk management and problem-solving skills.
• Solid communication and interpersonal skills.
• Strong collaborator.

Nice to have:

• Software testing certification (e.g., CSTE)
• Agile certification (e.g., Certified Scrum Master)
• Knowledge and experience with DevOps, Continuous Integration, Continuous Deployment, and other approaches to accelerate delivery

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you:

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all collaborators and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.