Bilingual Call center or BPO team leader (Remoto)

• Are you a super motivated leader expert in sells while contributing to the purpose of changing a million lives?
• Are you a person oriented towards excellence, professional growth and continuous improvement?

If your answer is a resounding YES!!! This opportunity is for you!

About us:

Mangone Law Firm, LLC is a New Jersey-based immigration law firm dedicated since 2012 to helping new Americans obtain legal status in the U.S. We represent immigrants nationwide and are committed to excellence in customer service, deeply understanding our clients' challenges and genuinely caring about their results. At Mangone Law Firm, driven by a strong corporate culture and core values, we are prepared for a bright future and seek talent eager to grow professionally and avoid stagnation.

Requirements

We are seeking enthusiastic and talented Sales Supervisor to join our dynamic team. You will be responsible for:

1. Support our sales advisors and team in capturing and following up on leads.

2. Provide exceptional customer service, answering questions and offering accurate information.

3. Develop long-lasting relationships with potential and existing customers.

4. Learn about the immigration process and the services we offer.

Are you the ideal candidate?

1. You have a minimum of 5 months of experience in supervising sales, customer service, sale of services, sales by chat or call center sales.

2. You are a proactive, organized person with excellent communication skills.

3. Are you kind and empathetic?

4. You have a knack for interpersonal relationships and are passionate about helping others.

5. You are able to work independently and as part of a team.

6. You have a strong desire to learn and grow professionally.

Benefits

What do we offer you?

1. A competitive compensation: base payment per hour plus commissions (depending on work experience), and hourly rate increase after six months.

2. Ongoing professional development opportunities for you to strengthen your skills and grow in your career.

3. A dynamic and challenging work environment, where your talent will be valued and recognized.

4. The opportunity to make a positive impact on people's lives, helping them achieve their dreams of a better life in the United States.

5. Paid Time Off after twelve months.