Guest Service Attendant PT-Glendale, AZ

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

This position will be part time approximately 10-20 hours a week.

This will require evening and weekend hours

What you have 

• High School Diploma or Equivalent
• 2+ years operations, housekeeping and/or customer service experience in a similar field of work
• Exceptional customer service skills
• High emotional intelligence
• Genuine desire to help others
• Excellent communication skills, both verbal and written
• Ability to interact patiently, tactfully, and diplomatically with internal and external guests
• Bilingual a plus

What you’ll do 

• Address guests' service needs in a professional, positive, and timely manner
• Conduct inspections of units for cleanliness and condition of furnishings between guests
• Monitor property during stated coverage hours, including evenings and weekends to ensure a quiet and peaceful environment for all residents
• Maintain friendly and welcoming attitude towards guests
• Maintain professional relationship with apartment community management and all staff.

Physical Demand 

• Ability to sit or stand for extended periods of time.
• Ability to communicate clearly.
• Corrected vision to normal range.
• Ability to drive/transport self and others.
• Ability to travel on occasion for meetings.
• Ability to work long hours as required.

Mental Demands

• Make sound judgments quickly.
• Work on multiple tasks, making appropriate progress towards deadlines.
• Able to work independently, take direction, and provide direction to others.
• Manage differing personalities within the office, the hotel, and the community.
• Maintain the highest degree of confidentiality.
• Ability to work effectively in stressful, high-pressure situations.
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

As a Guest Services Attendant, you must be self-motivated, problem-solving in nature, and well organized. You should also be friendly, energetic and assertive as well.

We offer you career development opportunities, and an empowering work environment. For this role, we are pleased to offer a competitive base salary plus a generous compensation plan as well as these benefit options:

• Medical, Dental and Vision Coverage
• Prescription Drug Programs
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Life Insurance Options for Associate and Family Members
• Multi-faceted Learning Opportunities
• Educational Reimbursement
• Paid Time Off
• Direct Deposit Payroll
• And Much More!

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.