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Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Associate, Marketplace Business Development executes an ongoing category development and growth strategy for Macy’s online Marketplace. In partnership with Macy’s Merchandising and other collaborators, this associate researches market trends, identifies whitespace opportunities that support Macy’s curated category ambitions, and sources high-quality brands and sellers to join Macy’s Marketplace. Additionally, this role identifies and executes strategies to increase the exposure and growth of the category, such as site merchandising and marketing initiatives.
What You Will Do
- Research market trends (categories, styles, brands, SKUs) and identify opportunities for Macy’s to fill whitespace gaps through the Marketplace model.
- Partner closely with the Merchant organization to translate merchant ambitions and market insights into executable category, curation, and merchandising strategy for our Marketplace.
- Build a sourcing strategy that includes discovering and identifying high-quality brands and sellers to meet category assortment strategies.
- Recruit high-priority sellers and continuously improve the process for Marketplace seller acquisition.
- Educate sellers on Marketplace platform requirements and negotiate contract terms.
- Drive growth strategy and plan, staying informed about competitors and ensuring Macy’s remains at the forefront of marketplace strategy.
- Develop a deep understanding of the Macy’s brand and customers to ensure the marketplace reflects appropriately.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Skills You Will Need
Market Research: Ability to research market trends, including categories, styles, brands, and SKUs, and identify whitespace opportunities to support Macy’s curated category ambitions.
Sourcing Strategy: Capacity to build a sourcing strategy that involves discovering and identifying high-quality brands and sellers to meet category assortment strategies.
Seller Recruitment: Ability to recruit high-priority sellers and continuously improve the process for Marketplace seller acquisition.
Communication and Negotiation: Excellent communication, sales, and facilitation skills to educate sellers on Marketplace platform requirements, negotiate contract terms, and effectively communicate complex information tailored to various audiences.
Cross-functional Collaboration: Customer-centric mindset and experience with cross-functional collaboration.
Problem-solving Skills: Ability to solve problems with internal and external stakeholders and thrive in a fast-paced, results-oriented environment.
Project Management: Ability to juggle multiple projects, prioritize tasks, and communicate informative updates to team members. Desire to take project ownership.
Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically.
Positive Attitude and Bias for Action: Bring positive energy, optimism, and passion to work every day. Act with deliberate speed and have a bias for action.
Computer Skills: Excellent computer skills, including proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Who You Are
- Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3+ years of relevant work experience. Previous experience launching and/or scaling an online marketplace is a plus.
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
- Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
