Regional Manager I- Residential Mortgage Origination

Overview:

Manage retail mortgage sales function for state-wide region(s). Responsibility to provide oversight to sales managers and their respective offices in obtaining loans from both internal and external referral sources. Must adhere to the requirements of federal registration under the SAFE Act.

Primary Responsibilities:

• Plan for and hire sales capacity to successfully service the region’s branches, bank partners and to successfully target outside referral sources.
• Provide reports, feedback, goals and coaching to managers on volume, product blend, service levels, loan quality, and cross-sell.
• Actively recruit and retain top LOs and sales managers.
• Coach sales behaviors (including cross-selling).
• Exercise the usual managerial authority with respect to staffing, performance management, employee development, salary recommendations, and termination.
• Maintain legal and compliance policies in accordance with M&T Bank. Provide guidance to staff when necessary.
• Travel throughout assigned region(s).
• Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.

Scope of Responsibilities:

The incumbent will be the “face” of mortgage in the region with responsibility for maintaining all internal relationships (Branches, FC’s, Business Banking, Private Banking, etc.). Also responsible for developing maintaining relationships with external referral sources like Realtors, Accountants, FC’s and other banks.

Responsible for establishing and maintaining federal registration requirements outlined in the SAFE Act.

Supervisory/ Managerial Responsibilities:

Oversight for 50-150 employees including Mortgage Branch Managers, Mortgage Originators and support staff.

Education and Experience Required:

Bachelor’s degree or equivalent in work experience.

Seven (7) to ten (10) years’ experience in a mortgage sales environment.

Five (5) to seven (7) years supervisory/managerial experience.

Solid knowledge of personal computers and various software programs such as Excel and Word.

Excellent written and verbal communication skills.

Demonstrated business development experience and success.

Ability to effectively manage a P&L.

Ability to work independently.

High level of attention to detail.

Excellent knowledge of bank products.

Knowledge of real estate law and government regulations pertaining to residential mortgage.

Education and Experience Preferred:

MBA or equivalent work experience (15+ years of mortgage sales management).

Location