Billing Specialist

Schedule: Monday–Friday, 8:00 AM–5:00 PM EST
Location: On‑site — Syracuse, NY or Remote
(Work location subject to change based on business needs)

See Your Work in a New Light

At LUX Infusion, we believe infusion care deserves more light — more warmth, more clarity, and more connection. That commitment extends beyond clinical care to the financial processes that ensure patients can begin and continue therapy without unnecessary barriers.

We’re looking for a Billing Specialist who wants their work to mean something — someone who brings accuracy, accountability, and purpose to the reimbursement process that supports patient access to care.

Why This Role Matters

Billing accuracy and timeliness are essential to keeping patients on therapy and ensuring care teams can focus on what matters most — the patient. The Billing Specialist plays a critical role in verifying reimbursement data, submitting clean claims, and resolving payments appropriately.

In this role, you’ll contribute to work that:

• Helps patients maintain uninterrupted access to infusion therapy
• Supports clinicians and operations teams through reliable revenue‑cycle execution
• Ensures compliance with payer contracts and reimbursement standards
• Strengthens a patient‑first, clinician‑led organization focused on outcomes

Behind every successful infusion is a billing process that works — and this role helps make that happen.

What You’ll Do

In this role, you will:

• Prepare and submit insurance claims for home infusion services, including medications, nursing, and supplies
• Process electronic pharmacy claims to Medicare Part D, Medicaid, and commercial insurance plans
• Verify that all prescription reimbursement data is complete, accurate, and entered timely prior to weekly and month‑end close
• Confirm documentation aligns with billed services, codes, and expected reimbursement
• Review payments received and apply them accurately to patient accounts through final resolution
• Maintain a strong understanding of payer contracts, coverage criteria, and reimbursement guidelines
• Address billing inquiries and resolve discrepancies with professionalism and clarity
• Stay current on billing regulations, coding guidelines, and payer requirements
• Work with clearinghouses and billing systems to support clean claims and efficient workflows
• Assist with data entry, administrative, and clerical billing tasks as needed

What We’re Looking For

You may be a great fit if you bring:

• Strong attention to detail and analytical thinking
• A customer‑service mindset paired with financial accuracy
• Comfort working in a fast‑paced, deadline‑driven environment
• Clear written and verbal communication skills
• Ownership and care in work that directly affects patient access

Required Qualifications

• High school diploma or GED
• Minimum of two (2) years of experience in medical billing and collections
• Experience providing customer service to internal and external stakeholders
• Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)

Preferred Qualifications

• Five (5) or more years of medical billing and collections experience
• Prior home infusion therapy billing experience
• Experience with CareTend, CPR+, or similar billing systems

You don’t need to check every box — we care just as much about how you approach your work as what’s on your resume.

Why LUX Infusion

At LUX Infusion, we believe care deserves more light — more warmth, more clarity, and more connection.

Here, you’ll find:

• Purpose‑driven work that directly supports patient access to care
• A patient‑first, clinician‑led culture
• Collaborative revenue cycle, pharmacy, and operations teams
• Flexibility through on‑site or remote work options
• Opportunities to grow with a company building something meaningful

Come help ensure accuracy supports access — and see what’s possible when care comes first.