Poland onlyDigital Coordinator for Lush Poland
Based in Poland / remote
18 months contract
40h full-time
Salary range: 8,000 - 11,000 PLN per month
Salary range: 8,000 - 11,000 PLN per month
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
Lush Poland is looking for an enthusiastic and detail-oriented individual to support the development and execution of our digital e-commerce services. This role requires strong analytical thinking and solid reporting skills. Guided by the European Digital Team Manager, you will implement the local merchandising strategy, respond to market trends and customer needs, and adapt quickly to evolving business priorities.
Over time, you will gain experience working within international teams and contribute to the global success of Lush Digital.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
You will contribute to enhancing our global digital platform by improving product discoverability, optimising conversion rates, and driving online sales. The Digital Coordinator will report to the EU Digital Team Manager and Digital Team Leads, with a primary focus on delivering the country strategy within our website and app vision and ensuring high-quality localisation.
Over time, you will gain experience working within international teams and contribute to the global success of Lush Digital.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
On-site search & product discoverability
- Optimise the global platform (both web and app) for internal search, to facilitate product discoverability
- Monitor onsite search behaviour/external trends to inform onsite search optimisation
- Localise onsite tags and collections to improve product discoverability
- Implement SEO on-page improvements in collaboration with the search lead
Merchandising and product experience
- Implement, optimise and maintain product merchandising across the global platform (web and app) through collections, tags and product relationships
- Implement content stories on product pages and measure their impact
- Consider local customer experiences and how they ought to be reflected on the global digital estate
Launch planning and execution
- Roll out and maintain the single app/homepage strategy across the global platform
- Collaborate with the European Digital and Merchandising teams to develop trade plans for product launches (including merchandising, onsite search optimisation, collections/tags and homepage strategy)
- Coordinate the launch of seasonal and collaboration products in partnership with local Brand, PR and Digital Fulfilment teams
- Manage the rollout and maintenance of product and feature launches across the global platform
Content operations and localisation
- Coordinate website messaging and localisation with local teams (including banners, collections, onsite search and campaign content)
- Provide translation support for newsletters and digital marketing activities (including push notifications and in-app content components)
- Manage app and web content in Contentful to ensure accuracy
Performance, reporting and forecasting
- Monitor local sales trends and provide recommendations to drive digital performance
- Ensure regular reporting is up to date, with clear and actionable analysis
- Report on the performance of the global digital estate to relevant stakeholders
- Create product and financial forecasts for the local market
Cross-functional collaboration and operations
- Collaborate with local Retail and Brand Communication teams to align digital and retail strategies
- Work with Digital Fulfilment to manage sampling, inserts and promotional stock
- Support the implementation of payment and delivery methods, including cost review
Skills, Knowledge and Expertise
- At least 1 to 3 years of experience in digital project management and e-commerce
- Polish native or very experienced with Poland as a market and local trends
- Degree in Digital Marketing or related studies or internships
- Excellent Polish and English language skills
- Team Player
- A flexible and well-organised working structure
- This is the perfect opportunity if you are not afraid of terms and programs like SEO / / CRM / PPC / Power BI / Google Analytics / TypeSense / Contentful / Braze / Localise, and other digital tools
Benefits
- We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
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