United States onlyLumen is looking for a Manager, Customer Success to lead a team of Customer Success professionals and protect, nurture, and grow customer relationships. The role involves leading teams, developing strategies, and driving revenue growth.
Requirements
- 6+ years of related customer-facing client services experience.
- Experience in a technology customer-facing environment supporting technology customers.
- Ability to manage influence through persuasion, negotiation, and consensus building internally and with customers
Benefits
- Life insurance
- Retirement plan
- Paid time off
- Health insurance
- Stock options
- Employee assistance program
Poland only