CUSTOMER SUCCESS ADVOCATE I

Lumen is seeking a Customer Success Advocate I to ensure small and medium-sized customers are successful in delivering on their critical business objectives through leveraging their current Lumen solutions.

Requirements

• 2+ years customer success or account management experience
• Bachelor's Degree or equivalent work experience
• Strong communication and interpersonal skills
• Ability to problem solve on behalf of customers
• Technical aptitude to learn data networking technologies
• Accuracy and attention to detail with good organizational capabilities