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Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.
At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management.
Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.
We’re proud to be an AI-first organisation. By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.
Key Milestones:
- Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
- Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.
If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.
Here’s a quick glimpse of Liven:
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- You can Visit Blog
- Acquisition News
About the role
As a Senior DevOps Engineer at Liven, you’ll lead efforts to ensure the performance, scalability, and reliability of our cloud infrastructure. You’ll work across AWS and GCP environments, enhance CI/CD systems, and support the deployment of containerised services at scale. This is a high-impact role where you’ll own end-to-end technical solutions, collaborate with cross-functional teams, and help lay the foundation for Liven’s next stage of growth.
What you'll do
- Ensure Infrastructure Uptime: Maintain and improve system uptime and reliability across AWS and GCP environments.
- Production Support: Provide on-call support and resolve recurring issues with scalable, long-term solutions.
- Collaboration: Partner with engineering teams to design scalable, secure, and maintainable infrastructure.
- CI/CD Development: Improve and manage CI/CD pipelines using tools like GitLab CI, GitHub Actions, and BuildKit.
- Deployment Management: Enhance and troubleshoot Kubernetes, ECS, and Jenkins deployments.
- Infrastructure Ownership: Build and maintain Liven’s core infrastructure to support rapid product and team growth.
- Observability: Implement robust monitoring, alerting, and dashboarding with tools like Datadog and CloudWatch.
- Optimization: Identify and address opportunities to improve performance, cost-efficiency, and system resilience.
- Full Ownership: Take projects from architecture and implementation through deployment and post-release support.
- Cross-Team Communication: Align DevOps initiatives with product goals through proactive communication with stakeholders.
Qualifications
- 5+ years of experience in DevOps or SRE roles, managing production infrastructure on AWS and/or GCP.
- Proficiency in Infrastructure as Code using Terraform.
- Expertise in CI/CD pipelines and DevOps best practices.
- Strong scripting skills in Python, TypeScript, or Shell.
- Deep experience with Kubernetes and container orchestration at scale.
- Familiarity with monitoring and alerting tools like Datadog and CloudWatch.
- Strong grasp of SRE principles, SLAs, and system ownership.
- Solid knowledge of Linux environments and cloud security best practices.
Good to Have
- Experience with Azure or multi-cloud setups.
- Exposure to serverless architectures (e.g. AWS Lambda).
- Familiarity with configuration management tools like Ansible or Chef.
- Knowledge of network security and compliance frameworks.
- AWS or GCP certifications.
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