United States onlyWe are looking for a Senior AI-Driven Platform Automation Engineer to join our high-impact Platform Automation and SRE group within the Core Concerts division at Ticketmaster. This role is ideal for a strong software engineer ready to accelerate tech debt reduction, enable teams with automation and AI tools, and raise the bar for operational excellence.
Requirements
- 5+ years of hands-on software engineering experience; systems or backend engineering preferred.
- Hands-on experience with AI developer tools (GitHub Copilot, Cursor, etc), LLM-backed scripting, automation frameworks, and agentic AI systems capable of planning, tool use, and autonomous task execution in engineering workflows.
- Passion for reducing tech debt, enabling teammates, and building tools that automate the annoying stuff.
- Strong knowledge of at least one scripting language (Python, Bash) and exposure to infrastructure tooling (e.g., Terraform, CI/CD pipelines).
- Experience with automated VM deployments (VMware) and automated configuration management (Ansible).
- Experience in SRE, DevOps, or platform engineering environments—or the curiosity to quickly ramp up in that domain.
Benefits
- Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match, stock reimbursement program
- New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off, crowdfunding match
United Kingdom only
CA and US only
