Salesforce Business Analyst

About The Lisinski Law Firm

Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”

About the Role

The Salesforce Business Analyst will serve as the firm’s primary Salesforce expert, blending hands-on administrative expertise with strong business analysis skills to support, enhance, and expand Salesforce capabilities. Acting as the critical bridge between business and technology teams, this role partners closely with stakeholders to identify needs, design scalable solutions, and deliver enhancements aligned with the firm’s strategic goals. You’ll be involved in a wide range of cross-functional projects and play a key role in building Salesforce programs from the ground up—putting you at the foundation of initiatives that shape how the organization works.

Your Key Contributions

• Manage and maintain Salesforce, including user setup, security settings, and data integrity.
• Develop and configure Salesforce custom objects, workflows, process builders, and validation rules.
• Implement and manage Salesforce integrations with third-party applications.
• Monitor system performance, conduct regular audits, and manage updates/releases.
• Create and maintain Salesforce reports and dashboards to provide actionable insights.
• Collaborate with internal stakeholders to gather, analyze, and document business requirements.
• Translate business needs into Salesforce solutions that enhance operational efficiency and client engagement.
• Identify system inefficiencies and recommend process improvements.
• Facilitate testing, training, and change management to ensure successful adoption of Salesforce solutions.
• Provide end-user support and resolve system-related issues in a timely manner.
• Conduct training sessions to empower team members to maximize Salesforce usage.

What Makes You a Great Fit

• Bachelor’s degree in Business, Information Systems, or a related field.
• 3+ years of experience in Salesforce Administration and Business Analysis.
• Salesforce Administrator Certification (ADM-201). Additional Salesforce Certifications (e.g., Advanced Administrator, App Builder, or Business Analyst) Preferred
• Experience with Salesforce integrations and APIs Preferred
• Knowledge of legal industry workflows and processes is a strong advantage Preferred.
• Proven ability to configure Salesforce features, including custom objects, workflows, validation rules, and automation.
• Strong knowledge of Salesforce reporting, dashboards, and data management best practices.
• Experience gathering and translating business requirements into technical solutions.
• Excellent problem-solving, communication, and interpersonal skills.
• Familiarity with tools such as Pardot, Tableau, or other Salesforce-related applications.

Work Schedule 

• Monday through Friday, 8:00am-5:00pm Eastern Time 

Equipment Requirements

For PC Users:

• A modern processor (Intel Core i5 or AMD Ryzen 5 from the last few years)

• Windows 11 (kept up to date)

For Mac Users:

• A modern processor (Apple M1 chip or a recent Intel Core i5)

• A recent macOS (Ventura or newer)

For Everyone:

• At least 8 GB of memory (RAM) to run applications smoothly

• A fast hard drive with sufficient available storage

How You'll Benefit

• Paid Time Off (PTO) – including vacation, sick leave, and personal days, consistent with the local country’s requirements.  

• Paid Holidays – country specific public holidays. 

• Locally aligned health benefits – such as medical, dental, vision, disability, and other required national benefits aligned to local laws and norms.  

• Local payroll in native currency – with all taxes, social contributions, and statutory benefits automatically calculated and handled.  

• Retirement or pension contributions – based on each country’s legal and cultural standards. 

• Employee support and compliance protection – including access to local HR experts for questions about laws, culture, or benefits. 

Our Firm

At Lisinski Law Firm, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.

Our Values

At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.