Technical Project Manager

Position Summary

Lirio is the leader in behavior change AI, combining behavioral science with artificial intelligence to move people to better health. Through Precision Nudging™, our intelligent behavior change journeys assemble and deliver personalized behavioral interventions to overcome unique barriers to engaging with and acting on health recommendations. By scaling personalized interventions, our clients deliver patient-focused experiences that initiate and drive sustained behaviors across their entire population, optimizing patient engagement, closing gaps in care, lowering costs, and measurably improving health outcomes.

The Technical Project Manager is a delivery-focused role on the Growth team responsible for turning marketing and growth initiatives into successful clients with measurable outcomes. This Technical Project Manager (TPM) oversees the planning, execution, and delivery of complex technical projects, bridging the gap between engineering teams and business stakeholders. They manage project scope, timelines, budgets, and risks while leveraging technical expertise to guide software development, infrastructure, or IT projects for Lirio clients. This TPM owns end-to-end execution for cross-functional projects such as new product launches, product updates, new client launches, including data/integration and technical scoping work. The role drives day-to-day project management rigor (scope, schedule, dependencies, and risk), runs launch readiness and QA/UAT, coordinates stakeholders, and ensures work is deployed reliably with clear documentation and handoffs. Success in this role means faster, smoother launches; cleaner data; and repeatable operating rhythms that enable Lirio to scale at a start-up pace.

This is a remote role with the opportunity to be hybrid if located in Tennessee. All applicants must be authorized to work in the US without sponsorship.

Essential Duties & Responsibilities

• Project Planning & Execution: Define project scope, deliverables, and schedules.
• Technical Leadership: Work closely with developers, engineers, and QA teams to ensure technical standards within project scope are delivered.
• Own end-to-end project governance: RAID (risks, assumptions, issues, dependencies), status reporting, stakeholder communication, and executive-ready updates.
• Coordinate integrations & data ingestion across client and Lirio systems (e.g., CRM, marketing automation solutions, channel integrations, data warehouse/BI), including integrations, data mapping, and QA/UAT.
• Operationalize Sales/Delivery Queue: intake/prioritization, Queue Dashboard across Lirio Departments, tracking plans, launch checklists, and post-test readouts.
• Improve data quality and process integrity by defining standards (SOP’s) and process documentation; monitor and addressing gaps.
• Support vendor/partner management where applicable (implementation partners, analytics tools), including timelines, deliverables, and change control.
• Create and maintain process documentation, playbooks, and training materials for PMO operations and workflows.
• Identify opportunities to automate and streamline recurring work to increase throughput and reduce errors.
• Participate in regular team meetings and business reviews; perform other duties as assigned.

Basic Qualifications

• Bachelor's degree in related field
• 5-7 years of related experience
• Working knowledge of healthcare (health systems, payers and/or life sciences
• Experience delivering projects across a marketing technology stack—CRM (Salesforce preferred), project management software (e.g., Rocket Lane, MS Project, Smartsheet, JIRA), and customer data/integrations (e.g., Workato/Zapier, webhooks/APIs, data warehouse/ETL).
• Resilience
• Inquisitive nature—desire to dig in, make a difference, and always keep learning.
• Proactive, can-do attitude with a bias towards action.
• Excellent communication skills, both verbal and written.
• Highly organized, strong time management skills with high degree of attention to detail.
• Strong networking and business development skills.
• Ability to research, identify and qualify prospective leads.
• Ability to quickly learn technology and process (e.g. SalesForce, Rocket Lane, MS Office, etc.)

Benefits

• Medical (HSA available)
• Dental
• Vision
• Short-term & long-term disability (company-paid)
• Life & AD&D (company-paid)
• 401K with company match
• 10 paid holidays, quarterly company closure dates, + holiday week company closure
• Flexible time off policy
• Work from home
• 6 weeks paid parental leave
• Salary range: $125k-$150k