Senior Platform Engineer

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

Tech for good! Our SaaS product Dentally, solves real-world problems across three core areas.

Clinical; AI‑powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.

Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.

Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.Product Development Culture

We are problem solvers, not ticket takers.
We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month.

At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next

• .NET, C#, Linq, Microsoft SQL Server

• Ruby, Ruby on Rails, Postgres

• AWS, Azure

• Azure DevOps, GitHub, Asana, Slite, Slack, New Relic

Product Development Stacks:

• Ruby, Ruby on Rails, Ember.js, JavaScript

• NodeJS, TypeScript, Angular, TailwindCSS

• .NET 7, Blazor WebAssembly

• Puma, Sidekiq

• Postgres, Redis

• GitHub, AzureDevOps, Slite, Slack

Inquisitive and Driven: You have a bias to action and a passion for observability, availability and issue management. You are capable of creating highly secure, scalable and reliable solutions and want to ensure we offer the best possible experience to our users (and our engineers)
Optimistic and Courageous: You have an entrepreneurial approach with strong communication and interpersonal skills. You enjoy solving problems and like to challenge yourself by quickly identifying and mitigating an issue before moving on to the next one.
Self-motivated: You have experience in working closely with third party providers, engineering teams and business stakeholders to build highly scalable end-to-end applications. You are driven to improve engineering effectiveness and developer experience, removing friction and empowering engineers through innovation and modern practices.

• Implement best practices for CI/CD pipelines, infrastructure-as-code, and observability that support our continuous delivery practices

• Lead initiatives to improve system reliability, performance, and security.

• Writing tooling to support our self-service automation portal to improve visibility for engineers

• Creating and maintaining innovative, automated solutions, tooling and alerting frameworks to improve the reliability of our production systems

• Proactively addressing application, platform and database performance as we scale to global regions (and supporting our product engineering teams to do the same)

• Collaborate cross-functionally with developers, product teams, and stakeholders to ensure seamless application deployment

• Building and maintaining developer tools that improve efficiency, reduce friction, and accelerate software delivery.

• Troubleshooting and resolving system issues proactively, always looking for opportunities to optimize and automate.

• Assisting with on-call rotations and processes

• Creating and maintaining technical documentation, onboarding materials, and training sessions to help engineers quickly adapt to tools and workflows.

• Educating, training and promoting our culture of ownership to help our engineering teams better understand the production impact of their changes

• Working closely with internal partners and teams to ensure that we ship software that meets security, SLA, and performance requirements