Data Analytics Team Lead

Job Overview

Independently manage end-to-end delivery of dataproducts and platformsfor single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data managementexpertisetoClinicalData Management (CDM) team to provide high quality datadeliveryandanalyticalreportingproducts that meet customer needs. Provide leadership and vision to the team in the areas of project planning, execution, and close-out;financial management; communications; and milestone deliverables.

May performroleof Program Lead,Product Manager, and/or a leadership role in a specific CDM task (e.g.Subject Matter Expert (SME)).

Comply withGood Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM guidance documents.

Essential Functions

Client Management

• Serve as primary point of contact for customer ondatadelivery\reporting productdeliverables

• Provideleadership andtechnical guidanceto DTLssupportingmultiple large global studies

• Provide project managementexpertiseworking with customer data managers, key decision makers, and internal team members to managedata-deliveryandanalyticalreportingproduct development,continuous process improvements, issue escalation, workload projections, and provide technicalexpertise

• Leadproduct\platform requirements-gathering andnegotiations withinternal and externalcustomers(e.g.business requirements,timelines, financial, process, resources)

• Maintain strong customer relationships

• Ensure open communications with customersand IQVIA management to independently manage and meet contractual obligations

Service Management

• Meet with DataManagementteam members on a regular basis to ensure milestones meet timelines and quality deliverables

• Provide training and developmentto team membersonuse ofdatadelivery/reportingproducts

• Establish strong communications with DataManagementteam, functionalleads, project managers, and all other stakeholders

• Independently managedata-deliveryplatformdevelopmentwithbusiness andtechnicalexpertisesufficientto satisfycustomer andproject-specific requirements

• Serve as the escalation point for unresolvedissuesrelated todataproductfunctionality and performance

• Independently work with client data managers, vendors, and internal team members for resolution

• Ensureappropriate resourcesare assigned to meet project deliverables

• Create and/or review and sign-off oncontrolled documents related todata-delivery productdesign,modification,testing,deployment,andvalidation

• Ensurethatdata-deliveryproductsmeet agreed upon specifications per the DMP and contract/SOW

• Implement proactive quality managementproceduresrelated to data integrity,completeness,currency,reproducibility,and performance

• Manage service performance and provide leadership toidentifyroot causes of issues and implement remedial actions

• Continuouslylookfor opportunities to improvedata deliveryproducts andservices

• Develop and work with team to implementplanto re-organizeand drive change

• Ensuretimelyfollow-up and resolution of compliance issues

Subject Matter Expert (SME) / Leadership Responsibilities

• Serve as Subject Matter Expert (SME)

• Provide leadership andexpertisein a specific CDM task or technology

• Serve asproduct owner for one or more data-delivery\reporting products

• Train and mentor junior DTL staff indata management anddata-delivery best practices

• May coordinate the work of more junior DTL staff

• Independentlymaintaininternal tracking databases and systems

Financial Management / Business Development Support

• Contribute toSOW/budgetmanagementrelated to development ofdata delivery products and platforms

• Identifyout of scope tasks and track change orders to completion

• Assess feasibility of data-delivery productfeaturedevelopmentconsideringbudget constraints

• Participate in pricing discussions across customer account

• Serve as Project Manager for single servicedata delivery\reportingprojects

• Support RFP process (participateinreviewofRFP documents, pricing, attend bid defense)

Other Responsibilities

• Independently bring process improvements and solutions to the CDM team/CDM department

• Lead a focus team or global or local best practice team

• Communicate lessons learned and/or present in CDM workshop(s)

• Manage the development and implementation ofnew technologiesandmethodologies

• Present at professional conferences and/or publish articles in professional journals

• Provide review and expert opinion in developing, revising, andmaintainingcore operating procedures and work instructions

• Perform other duties as directed by the functional manager

Qualifications

• Bachelor’s Degree in health, clinical,biologicalor mathematical sciences, or related field (Required)

• Master's degree in healthcare informatics, data science, or related field/experience (Preferred)

• 5 years of direct Data Management experience with 3 or more years as a CDM project lead (Preferred)

• Demonstrated expert data management skills and advanced knowledge of the data management process (e.g.therapeutic area, extensive knowledge in DM processes(data integration, transformation, andtransfer),external data vendor reconciliation, management of laboratory data, and/ornew technology)

• Knowledge ofmedicaldatainclinical trial,healthcareprovider\payee,andgovernmentagencycontexts

• Knowledge ofindustry-standarddataspecificationsanddatatransactionmodels(e.g.CDISC\SDTM, HL7\FIHR)

• Knowledge of operating procedures and work instructions and the ability to apply them in practice

• Knowledge of Good Clinical Practices and relevant regulatory guidelines

• Excellent communication, interpersonal, customer service, and teamwork skills

• Excellent organizational and problem-solving skills

• Excellent project management skills

• Ability to work independently

• Comprehensive understanding of the clinical drug development process

• Ability toestablishand maintain effective working relationships with coworkers, managers, and customers