LeapXpert's story began in 2017, born from a visionary realization by founders Dima Gutzeit, Avi Pardo, and Rina Charles. They identified a widening gap in the corporate world: while clients increasingly preferred communicating via modern messaging apps like WhatsApp, WeChat, and iMessage, enterprises were shackled by strict regulatory compliance and governance requirements that made these channels off-limits. This disconnect forced a choice between client satisfaction and regulatory adherence, a compromise the founders were determined to eliminate.
To bridge this divide, the team developed the Federated Messaging Orchestration Platform (FMOP), a pioneering solution that introduced the concept of 'Responsible Business Communication'. This platform empowers employees to engage with clients through their preferred consumer messaging channels while maintaining a 'Single Professional Identity'. Crucially, it ensures that every interaction is captured, archived, and governed, satisfying the rigorous standards of regulated industries such as financial services and legal sectors.
From its headquarters in New York City, LeapXpert has rapidly expanded its global footprint, establishing offices in London, Tel Aviv, and across Asia. The company's innovative approach has earned it significant accolades, including recognition as a Gartner Cool Vendor and Microsoft Partner of the Year. Today, LeapXpert stands as a global leader, enabling hundreds of enterprises to modernize their communication strategies without sacrificing security or compliance.