Program Manager, Supplier Data & Integration

IBT Industrial Solutions is searching for engaging professionals passionate about delivering high-caliber service to our customers. We offer a rich culture fueled by highly-experienced, technically savvy individuals at the top of their field. As an employer, we recognize and reward our team with a comprehensive benefits program, flexibility through generous time off policies, and career growth opportunities.

POSITION SUMMARY:

The Program Manager, Supplier Data & Integration leads the team and workflows responsible for supplier data, pricing, item setup, and supplier integrations across the ERP, eCommerce, and internal systems. This hands-on role owns operational execution, data governance, process improvement, and cross-functional coordination to improve data quality, reduce manual work, and support scalable supplier integration processes. This is a remote position that requires occasional travel to our Corporate Headquarters in Merriam, KS for in-person collaboration, training, and special projects.

KEY RESPONSIBILITIES:

Supplier Data & Pricing Operations

• Manage supplier onboarding into standardized data, pricing, purchase order, and content workflows.
• Communicate supplier data standards and ensure compliance.
• Own the scheduling, validation, and accuracy of supplier price file updates.
• Partner with Procurement to align pricing updates with sourcing strategies and timelines.
• Work with the Supplier Integration Engineer on data ingestion, mapping, testing, and exception resolution across the supplier data lifecycle.
• Coordinate testing and onboarding of order-related data feeds.
• Monitor data accuracy and escalate recurring issues impacting Procurement, Operations, or customer experience.

Product Data Governance & Item Operations

• Own product data standards, including attributes, taxonomy, validation rules, and documentation.
• Oversee item creation and item maintenance workflows to ensure accuracy, consistency, and timeliness.
• Ensure product data is aligned across suppliers, ERP, and eCommerce platforms.
• Maintain SOPs and data governance guidelines.

Program & Process Management

• Own end-to-end supplier data workflows from intake through system availability.
• Identify opportunities to improve data quality, streamline processes, and reduce manual work.
• Track and report KPIs such as onboarding cycle time, pricing accuracy, data completeness, and workflow performance.
• Coordinate priorities across Procurement, eCommerce, Marketing, and IT.

Team Leadership & Collaboration

• Manage and support a small specialized team, including the Supplier Integration Engineer, Item Creation Specialist, and eCommerce Content Manager.
• Set clear priorities, expectations, and accountability aligned with business needs.
• Provide coaching, feedback, and development support.
• Partner with Procurement leadership, eCommerce and Marketing, and IT on system configuration, automation, and integration support.
• Communicate risks, dependencies, progress, and decisions clearly to stakeholders.

QUALIFICATIONS:

Preferred Experience

• 3–5+ years of experience in supplier operations, product data management, supply chain operations, business analysis, or a related field.
• Experience working with large, structured product data, including attributes, taxonomy, pricing files, and validation rules.
• Strong understanding of ERP systems, PIM tools, automated data ingestion, or supplier integration processes including configuration and more technical functionality.
• Strong process documentation, workflow improvement, and cross-functional project management skills.
• Ability to manage multiple priorities in a complex, fast-moving environment.
• Experience working with technical teams using SQL, XML, JSON, EDI, APIs, or similar data formats.
• Familiarity with eCommerce content, product enrichment, or SEO-supporting data.

Behavioral Competencies

• Highly organized and process-driven.
• Strong ownership mindset with a bias toward execution.
• Clear, practical communicator.
• Comfortable operating in evolving or imperfect systems.
• Collaborative, diplomatic, and solutions-oriented.
• Committed to continuous improvement.

POSITION TYPE/EXPECTED WORK HOURS:

This is a full-time position with a typical work schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m., however hours may vary based on business needs. This is a remote position that requires occasional travel to our Corporate Headquarters in Merriam, KS for in-person collaboration, training, or special projects. There may be times where there is an expectation to work extended hours as dictated by business needs.

BENEFITS:

Competitive compensation with comprehensive benefits, including medical, dental, vision, prescription, paid vacation & holidays, wellness, 401(k), education reimbursement, and much more.

WORK AUTHORIZATION:

The candidate must be authorized to work in the United States.

IBT Industrial Solutions is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.