KUKUI Holdings, Inc. is seeking a Client Success Coordinator to manage the KUKUI All-in-One Success Platform and on-going marketing campaigns for clients. The ideal candidate will provide excellent customer service, evaluate local markets, and discuss individualized marketing campaigns with clients.
Requirements
- Regular communication with clients via phone and email
- Provide excellent customer service by conducting regular Account Reviews
- Serve as a liaison between client services, the sales team, clients, developers, designers, and production
- Stay up to date with changing procedures, practices, and products
- Keep clients abreast of best marketing practices and communicate them to clients
- Work responsibly by meeting critical client and company timelines
- Effectively manage a busy workload with multiple projects and many clients
- Pay close attention to detail regarding communications, cases, projects, and changing practices
Benefits
- Competitive Base Salary
- Flexible Work Schedule (depending on assigned territory)
- 4 Weeks Paid Vacation
- 7 Days Paid Sick Time
- 1 Birthday Day Annually
- 7 Paid Holidays + Annual Holiday Break
- Annual Anniversary Bonus
- 401k
- Family, Medical & Bereavement Leave
- Employee Assistance Program
- Employee Work Life Wellness Program
- Remote Employee Reimbursement Program
- Health, Dental, Vision, Life Insurance, and Disability
- Kukui Active (50% paid gym membership up to $100)
- Employee Referral Bonus
