United Kingdom onlyWe are looking for an experienced and passionate Service Designer to join our Operations team as a Course Developer & Skills Coach for the Level 6 Service Designer apprenticeship programme.
Requirements
- Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements
- Deliver engaging workshops, coaching sessions, and group learning experiences
- Support learners to apply service design principles within real workplace contexts
- Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness
- Contribute to standardisation, quality assurance, and continuous improvement activity across programmes
- Build positive relationships with learners, employers, and colleagues across the organisation
- Maintain accurate learner records and support compliance requirements
Benefits
- 5.6 weeks’ annual leave plus bank holidays
- Two-week company closure over Christmas and New Year
- Company sick pay
- Access to our Employee Assistance Programme and wellbeing support
- Opportunities to contribute to cross-team projects and organisational growth
- A remote-first environment with opportunities to connect in person
AU, CA + 3 more
DZ, AO + 86 more
United States only