Solution Architect, Product

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.   

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

Ottawa and Toronto, Canada - Hybrid

Other Canadian locations - Remote

About the role

The Solution Architect is a leader with extensive SME experience in complex technical supply chainmanagement product knowledge that will bridge product gaps and support a combined professionalteam of solution consultants who drive change in the product, and developers who integrate the changerequirements into the product.

Working in close collaboration with product management, product, deployment teams, and clients torefine the designed solutions to arrive at final deployable product before going to market. The result isthat the customer will be able to fully integrate the product into their business operations model andKinaxis Inc. will experience an increase in the adoption of products and revenue.

All documentation and operational changes that the team produces will be tied to the product and willbe used across the organization. The Professional Services team will be the largest consumer of whatthis team deploys to support clients in integrating the product into their supply chain management

Vacancy Status

This is an existing job vacancy

What you will do

• Supporting Industry templates from Strategic Planning to Development/Execution and all stages of deployments from Early Adoption through to Growth.
• Engaging with customers from an industry perspective, capturing feedback on the product and ensuring feedback provided to the PM and Engineering teams.
• Accountable for solution design, with interaction from the Product Manager, including refining the process flows, creating users stories and test scripts, and defining the overall data flow for the program.
• Leading the team of consultants on the solution development team to ensure the product is meeting the business needs of the customer.
• Engage with multiple stakeholders to ensure PS and partners are ready to deploy the product through the life cycle. Providing input and feedback to Training and Enablement on both Sales and Deployment enablement.
• Own outcomes and customer expectations for our Industry solutions

What we are looking for

• Bachelor's degree industry related.
• 7-10 years of related experience in supply chain management software industry.
• Experience in Life Sciences, Pharmaceuticals, and Med-Tech market segments is a must.
• Adept at influencing without direct authority.
• Subject matter expert in supply chain concepts and best practices coupled with in-depth experience with supply chain solutions and applications (such as RapidResponse, Oracle or Blue Yonder).
• Ability to lead, and coach a team of seasoned professionals, and multiple stakeholders through complex projects.
• Technical leadership experience in data integration, data management, system configuration and system deployment for supply chain software implementations.
• Experience in building collaborative relationships, trust, rapport, and credibility within the organization, the industry, and external networks.
• An articulate communicator who demonstrates their level of knowledge. Has the ability to lead facilitation and present information that will engage a diverse audience in an inspiring and impactful way.
• Skilled in building new products and solutions.
• Experience in supporting rapid innovation during delivery of new BBP products to early adopters during pre launch and launch phases.
• Drive early innovator deliveries.
• Drive proof-of-value deliveries until growth phase.
• Deliver explainable, supportable, and scalable product capabilities.

• Product Lifecycle Management (PLM).
• Product Program Management experience from concept to commercialization.
• Expertise in aligning key KPIs and reporting on progress against milestones that drive accountability.
• Intermediate to advanced skills in MS Office, related reporting software, information systems, and related industry software, and industry expert knowledge in supply chain software products.
• Work is conducted within the standards and practices of Kinaxis Inc. Adherence to all security and confidentiality is required. May involve multiple project demands, regular non-routine hours, provide high quality work within time demands, travel is a requirement for this position up to 20% of the time.
• The incumbent is proactive and consistent in taking initiative to ensure their knowledge and skills remain current in the industry, and technical developments are in alignment with strategic company objectives to meet their position requirements.

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.