Indonesia onlyProvide technical support for platform-related issues, monitor performance and availability of platforms, and communicate with clients to resolve technical issues.
Requirements
- Basic understanding of computer systems, networks, and databases.
- Strong problem-solving and communication skills.
- Capable of providing step-by-step technical assistance, both written and verbal.
- Familiarity with API testing tools, Monitoring tools, Remote Desktop Applications and Helpdesk Platform.
- Basic understanding of SQL queries and JavaScript programming.
Benefits
- Flexible working hours
- Learning experience in Conversational AI Industry
AS, AU + 51 more