Kaptio

Kaptio began in Reykjavik in 2012 around a clear need identified by its founders: multi-day travel businesses needed a more effective way to manage the complexity of reservations, customer relationships, contracting, pricing, inventory, payments, and operations. The company set out to build a unified platform that would let tour operators work faster while giving sales and operational teams a reliable, customer-focused workspace. As Kaptio developed, its focus remained on the distinctive demands of multi-day travel, including fully independent travel, group tours, rail, cruise, and tailor-made itineraries.

Today, Kaptio's Salesforce-based platform supports ambitious travel brands in managing leads, contracts, itineraries, availability, bookings, payments, and operational workflows. The company also develops AI teammates, including Kai and Rúna, to assist with travel operations and departure support. Partnerships with established operators such as Intrepid Travel demonstrate how Kaptio is helping travel companies replace fragmented processes with scalable technology. From its Reykjavik roots, Kaptio has grown into a global travel technology company with operations in Iceland, the United Kingdom, and Canada, as well as remote team members across Europe and Canada.