We are seeking a Customer Support Specialist to join our team at Juniper Square. As a member of our Customer Support team, you will serve as a product expert, troubleshoot complex issues, and collaborate cross-functionally to deliver great customer experiences.
Requirements
- Bachelor's degree in Finance, Accounting, Economics, MIS, or business-related degree preferred
- 2+ years of professional experience in relevant setting
- Excellent written and verbal communication skills
- Strong technical aptitude and a desire to learn and develop new skills
Benefits
- Health, dental, and vision care for you and your family
- Life insurance and disability coverage
- Mental wellness coverage
- Fertility and growing family support
- Flex Time Off in addition to company-paid holidays
- Paid family leave, medical leave, and bereavement leave policies
- 401k retirement savings plan
- Healthcare FSA and commuter benefits programs
- Allowance to customize your work and technology setup at home
- Annual professional development stipend
