Sales Development Representative (SDR)

The ideal candidate is a proactive self-starter with a strong understanding of the sales process, excellent communication skills, and a passion for building relationships and driving revenue. You'll work closely with the Marketing, Product, and Customer Success teams to refine sales strategies and ensure a seamless customer experience.

Key Responsibilities

Lead Generation & Prospecting

• Proactively research and identify high-potential companies and target accounts for outbound outreach.

• Conduct targeted cold calls and leverage existing leads and researched contacts to generate new business opportunities.

• Qualify leads (both Marketing and Sales Qualified) generated from campaigns and outreach, determining their potential fit based on factors like business size and specific needs.

Sales Cycle Management

• Nurture and manage the sales pipeline from initial outreach to the final closing of the deal.

• Conduct compelling product demonstrations and presentations to showcase the value of our offerings.

• Confidently negotiate terms, handle objections, and close sales to meet and exceed monthly and quarterly quotas.

Existing Customer Engagement

• Identify under-utilized services and explore upsell opportunities within the existing dealer base.

• Conduct regular check-in calls in conjunction with Customer Success to address any concerns, promote toolkit initiatives, and ensure effective communication.

CRM Management

• Maintain accurate and complete data within the CRM by researching and filling in missing information.

• Review the CRM sales pipeline and qualify leads that have not been contacted within a specific period.

• Ensure monthly reports on leads, pipeline, and marketing activities are organized and up to date.

Collaboration

• Work closely with the Marketing and Product teams to refine sales strategies and provide market feedback.

• Collaborate with the Customer Success team to review dealer complaints and questions to determine the best course of action.

Qualifications

• Minimum of 2 years of experience a sales role, experience in the alarm industry or b2b software sales is strongly preferred

• Proven experience in a sales or business development role with a track record of meeting or exceeding targets.

• Strong prospecting skills and the ability to identify and engage with decision-makers.

• Excellent verbal and written communication, presentation, and interpersonal skills.

• Exceptional negotiation and closing abilities.

• Familiarity with CRM software, sales KPIs, and sales tools.

• Ability to work independently, manage time effectively, and handle multiple priorities in a remote work environment.

• A positive attitude, strong work ethic, and a desire to continuously learn and grow.

Competencies

• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.

• Drive for Results: Consistently achieves results, even under tough circumstances.

• Integrity and Trust: Is widely trusted, direct, and truthful.

• Priority Setting: Focuses on the most important priorities and allocates time and resources effectively.