United States onlyThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Consultant in North Carolina (USA).
As a Technical Consultant, you will be a key resource in delivering technical expertise, customer education, and implementation support for diagnostic products. You will work closely with laboratory and Point-of-Care teams, ensuring that products are deployed effectively and utilized optimally. This role involves on-site training, workflow analysis, and connectivity support, requiring strong technical knowledge and problem-solving skills. You will build consultative relationships with customers, identify opportunities to improve processes, and contribute to account growth strategies. The position demands flexibility, independence, and frequent travel, allowing you to make a direct impact on client success in a dynamic healthcare environment.
Accountabilities
- Deliver on-site technical and clinical training for diagnostic products.
- Support verification studies in compliance with regulatory standards (CLIA, CAP, COLA, TJC).
- Build consultative relationships with customers to optimize product utilization and technical workflows.
- Lead Point-of-Care connectivity efforts, including implementation, monitoring, and troubleshooting.
- Conduct workflow analysis to improve turnaround times, efficiency, and customer satisfaction.
- Identify and support at-risk accounts and contribute to growth strategies.
- Provide product training for internal teams (sales, marketing, technical services).
- Participate in team meetings, webinars, and professional development sessions.
Requirements
- Bachelor of Science in Medical Technology, Nursing, or equivalent degree.
- Registered Medical Technologist or Registered Nurse in the state of residence.
- Minimum 3 years of experience in clinical lab or critical-care/infectious disease settings.
- At least 1 year of experience with Point-of-Care Testing and product implementation.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, PDF tools).
- Strong written and verbal communication skills with the ability to teach complex subjects.
- Proven ability to work independently and collaboratively across multiple tasks.
- Preferred: Management, supervisory, or POCC experience.
- Preferred: Advanced degree and/or sales experience, extensive knowledge of Point-of-Care testing and infectious diseases.
- Preferred: Experience with instrument connectivity and integration in healthcare environments.
Benefits
- Base pay range: $60,000 – $120,000, location-dependent.
- Remote work with up to 75% travel within the territory.
- Comprehensive health, dental, and vision benefits.
- Retirement savings plan with high employer contribution.
- Tuition reimbursement, student debt programs, and education benefits.
- Paid time off, holidays, and flexible work-life opportunities.
- Career development and international growth opportunities.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, it is shared directly with the company that owns the job opening. The final decision and next steps are then made by their internal hiring team.
South Africa only
