Regional Account Manager (Full Line) - Cape Cod

The Regional Account Manager (RAM) Exteriors and Outdoor Living will be responsible for owning downstream contractor demand for all James Hardie products within an assigned segment, defending business, gaining customer wallet share, driving material conversion and growing market share, expanding the premium product adoption, and regularly executing district plans and partnering with Channel Manager and field teams to convert demand into sustained territory growth.

Requirements

• Build and maintain strong, long-term relationships with key customer accounts through consistent engagement, responsiveness, and value-added support.
• Serve as the primary point of contact for assigned accounts, ensuring customer satisfaction and loyalty.
• Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs.
• Develop structured account plans and execute growth targets for each key account.
• Conduct regular business reviews with accounts to assess goals, performance, challenges, and future needs.
• Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
• Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
• Use data to forecast account performance, identify trends, and prioritize actions.
• Drive downstream demand with contractors across both Exteriors and Outdoor Living products.
• Enable cross-selling opportunities to support Channel Managers.
• Build long-term contractor relationships through ongoing account engagement and tailored product solutions, while driving material conversion with contractors, and supporting other regional growth priorities.
• Manage dealer relationships and partner with dealers to launch campaigns, train sales teams, and connect contractor demand to dealer programs.
• Execute market segment specialization and develop a territory plan that translates regional priorities into daily activity.

Benefits

• competitive salary and bonus eligibility
• day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs