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Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Inclusion, and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.
Position Summary
The Lead Salesforce Developer collaborates with a talented software engineering team to design and deliver custom Salesforce solutions that support evolving business and customer needs. This role partners closely with business stakeholders, management, and senior engineers to translate requirements into scalable technical solutions that enhance the Salesforce platform.
In addition to hands-on development, the Lead Salesforce Developer provides technical leadership through coaching and mentorship, fostering the growth of team members, promoting engineering best practices, and helping build a high-performing development team.
**This position is not available to residents of California**.
Responsibilities
- Participate in a fully remote software engineering team operating under Scrum and Agile principles.
- Design and develop custom Salesforce solutions with a strong emphasis on supporting and optimizing lead-to-cash business processes, including lead management, opportunity lifecycle, quoting, and revenue workflows.
- Write high-quality, scalable source code primarily in Apex, JavaScript, Visualforce, Aura, and Lightning Web Components, adhering to Salesforce development best practices, coding standards, and design patterns.
- Customize and extend the Salesforce platform to deliver scalable, business-aligned technical solutions.
- Experience designing and implementing scalable integrations using MuleSoft, including API-led architecture, system/process/experience layers, and seamless integration between Salesforce and external enterprise systems.
- Utilize source control tools such as Git and Bitbucket to manage code and deployments.
- Monitor Salesforce platform performance and proactively manage system usage limits (governor limits), ensuring optimal performance, scalability, and reliability of custom solutions.
- Participate in peer code reviews to ensure adherence to coding standards, best practices, and overall solution quality.
- Monitor and resolve automated build and deployment failures related to programmatic defects.
- Collaborate with cross-functional teams to map business processes, particularly lead-to-cash workflows, into effective Salesforce solutions.
- Guide solution design, drive technical excellence, and support the professional development of developers through knowledge sharing, code reviews, and continuous learning opportunities.
- Troubleshoot, log, and resolve Salesforce application issues in coordination with Salesforce Premier Support and third-party system integrators.
- Regularly evaluate and refine implemented solutions to ensure continued alignment with business goals and value delivery.
- Develop and maintain implementation of documentation and end-user guides for custom Salesforce functionality.
- Stay current with Salesforce technologies, best practices, and certifications.
- Experience working with AI tools or a demonstrated willingness to learn.
- Perform miscellaneous duties as assigned.
Behavioral Competencies
- Ability to manage multiple priorities and tasks simultaneously in a fast-paced environment.
- Strong attention to detail, timelines, and outcomes.
Qualifications
- Salesforce Certified Platform Developer I, preferred
- Strong proficiency in Apex, JavaScript, and HTML.
- Proven understanding of lead-to-cash business processes and the ability to translate them into scalable Salesforce solutions.
- Excellent communication skills with the ability to explain complex technical concepts in clear, business-relevant terms.
- Understanding how technical work impacts broader business operations.
- Proficiency in Microsoft Office and web-based tools.
- Strong organizational, analytical, and problem-solving skills.
Education and Work Experience
- Bachelor's Degree in a technology field, preferred. Will consider candidates with a high school diploma and at least 11 years of hands-on experience in the field of Information Technology.
- 7+ years of hands-on experience in the field of Information Technology.
- 5+ years of hands-on Salesforce development experience or relevant demonstrated hands-on experience on a similar platform.
- Experience with the full Software Development Lifecycle (SDLC).
- Hands-on experience with source control tools such as Git and Bitbucket.
- Experience with task tracking tools, such as Jira.
Physical and Mental Demands
- Up to 5% travel required.
- Remain in a stationary position, often standing or sitting, for prolonged periods.
- Regular use of office equipment such as a computer/laptop and monitor computer screens.
- Work extended hours when necessary.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
