Provide excellent customer service and support to radiologists, partner hospitals, and referring physicians through the RIA Physician Connect clinical call center.
Requirements
- Facilitates calls between radiologists, referring physicians, and clinical staff
- Conveys STAT or critical findings to referring physicians and partner hospitals
- Facilitates Hold & Call/Read & Call workflow
- Answers general questions around reporting and examinations (within HIPAA guidelines)
- Problem solving for radiologists, partner hospitals and referring physicians
- Quality check addendum reviews
Benefits
- Medical, dental, and vision insurance
- Term life insurance, AD&D, and EAP
- Long Term Disability
- Paid Time Off
- Paid holidays
- Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)
- 401(k) retirement plan
- Tuition reimbursement
