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InstacartIN

Senior Machine Learning Engineer

Instacart is the North American leader in online grocery delivery.

Instacart

Employee count: 5000+

Salary: 176k-225k CAD

Canada only

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We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

This is a general posting for multiple Senior Machine Learning roles open across our 4-sided marketplace. You’ll get the chance to learn about the problems the different ML teams solve as you go through the process. Towards the end of your process, we’ll do a team-matching exercise to determine which of the open roles/teams you’ll join. You can find a blurb on each team at the bottom of this page.

Core Experience: The Core Experience organization at Instacart is at the forefront of applying cutting-edge AI technologies, including large language models (LLMs), to revolutionize how customers find products. Working with world-class engineers, data scientists, and product managers, the team builds sophisticated machine learning and AI systems that power the future of search and recommendations at Instacart.

By leveraging state-of-the-art transformer architectures, multimodal AI, and generative models, the team enhances the relevance across all shopping surfaces. They innovate with advanced neural retrieval methods, LLM-powered ranking algorithms, and AI-driven personalization systems, delivering highly contextual and intuitive results to users throughout the Instacart ecosystem.

The team tackles some of the most critical aspects of the business—helping customers connect with exactly the right products through AI. They solve complex, large-scale search challenges using the latest in deep learning, natural language understanding, and LLM fine-tuning techniques. Their dedication to AI innovation is reflected in their recent publications and contributions to the field.

About the Job

  • Design, develop, and deploy advanced AI and machine learning solutions, including LLMs and neural networks, to solve complex challenges in our dynamic marketplace environment.
  • Architect and implement state-of-the-art deep learning systems that leverage transformer models, multimodal AI, and generative techniques to create intelligent, adaptive solutions.
  • Collaborate closely with product managers, data scientists, and backend engineers to translate business requirements into cutting-edge AI applications that deliver measurable impact.
  • Pioneer foundation model applications, including prompt engineering and fine-tuning, to create AI systems with unparalleled understanding of context and user intent.
  • Ensure ethical implementation and strong integration of AI solutions, aligning them with strategic business objectives.
  • Drive continuous innovation by researching, testing, and implementing the latest advancements in machine learning, such as embeddings, vector databases, and RLHF (Reinforcement Learning from Human Feedback).
  • Enhance operational efficiency through intelligent automation, predictive modeling, and algorithmic optimization driven by custom-trained AI systems.

About You

Minimum Qualifications

  • Graduate degree (Master’s or PhD) in artificial intelligence, machine learning, or equivalent self-study and experience.
  • 7+ years of industry experience using machine learning to solve real-world problems with large datasets.
  • Strong programming skills in Python with fluency in data manipulation tools (SQL, Pandas) and machine learning frameworks (scikit-learn, XGBoost, Keras/TensorFlow).
  • Strong analytical skills and problem-solving abilities.
  • Excellent communicator, capable of collaborating with diverse stakeholders across all levels.

Preferred Qualifications

  • Extensive expertise with modern deep learning frameworks (PyTorch, TensorFlow, JAX) and advanced LLM architectures, including transformer models and multimodal AI systems.
  • Demonstrated experience implementing and fine-tuning large language models, including prompt engineering, embedding techniques, and optimizing inference in production environments.
  • Strong foundation in AI fundamentals, including neural network architectures, generative models, and foundation model adaptation methodologies like PEFT, LoRA, and RLHF.
  • Proven track record of designing and deploying sophisticated ML/AI systems in production environments that improve recommendations, search relevance, and user engagement metrics.
  • Experience optimizing AI model performance across the stack, from architecture design and training workflows to distributed inference and serving infrastructure.
  • Self-motivated and innovative with a strong sense of ownership, capable of navigating the rapidly evolving AI landscape to evaluate and implement novel techniques.
  • Passionate about applying cutting-edge AI research to real-world problems while considering the practical aspects of building responsible, efficient AI systems at scale.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN
$176,000$225,000 CAD

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 176k-225k CAD

Location requirements

Hiring timezones

Canada +/- 0 hours

About Instacart

Learn more about Instacart and their company culture.

View company profile

Instacart is the North American leader in online grocery delivery. Instacart shoppers offer same-day delivery and pickup services to bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada. Instacart has partnered with more than 500 beloved national, regional and local retailers to deliver from nearly 40,000 stores across more than 5,500 cities in North America. Instacart’s delivery service is available to more than 85% of U.S. households and 70% of Canadian households. The company's cutting-edge enterprise technology also powers the ecommerce platforms of some of the world's biggest retail players, supporting their white-label websites, applications and delivery solutions. Instacart offers an Instacart Express membership for unlimited free delivery on orders over $35.

Our teams are small, nimble, and cross-functional in nature. We are looking for folks who are looking for a high-impact role, and able to jump in right away and help us shape the future of Instacart.

Equal Opportunity

Instacart is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression , sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Employee benefits

Learn about the employee benefits and perks provided at Instacart.

View benefits

Disability insurance

We have disability insurance.

Life insurance

We offer life insurance so you don't have to worry.

Equity benefits

Every employee gets equity, so you are rewarded for your best work.

Community Connection

Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.

View Instacart's employee benefits
Claim this profileInstacart logoIN

Instacart

Company size

5000+ employees

Founded in

2012

Chief executive officer

Fidji Simo

Employees live in

View company profile

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