Business Development Representative (Job ID: ISHKYL1)

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🇬🇧 C1 ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR ENTIRE SHIFT.

🎤 PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.

🚀 JOB TITLE: Business Development Representative
🆔 JOB ID: ISHKYL1
🏭 INDUSTRY: Facility Solutions / Building Maintenance
📍 LOCATION: LATAM / South Africa
💼 JOB STATUS: Full Time
🕒 WORK SCHEDULE: Monday to Friday | 8:00 AM – 5:00 PM PST
💵 SALARY: $1,500 USD base salary per month + commission
• Janitorial Services: $70 per closed deal
• All Other Services: $30 per closed deal
📅 TARGET START DATE: ASAP

⚠️ PLEASE NOTE: This role is heavily focused on outbound sales activity, persistence, and appointment setting. We are looking for someone highly resilient, competitive, energetic, and comfortable handling high-volume cold outreach in a fast-paced sales environment.

ROLE OVERVIEW

About the Client:
Our client is a premier and rapidly expanding commercial management company specializing in building maintenance and facility solutions across North America. Acting as an extension of their clients’ management teams, they simplify property oversight by serving as a single point of contact for more than 20 specialized interior and exterior facility services.

Their core expertise includes commercial janitorial and disinfecting services, along with solutions such as commercial roofing, handyman repairs, parking lot paving, and general facility maintenance. By sourcing, vetting, and managing elite local contractors, they help medium-to-large businesses reduce overhead, save time, and eliminate the operational headaches associated with facility management.

About the Role:
We are seeking a highly motivated and high-energy Business Development Representative / Outbound Appointment Setter to serve as the driving force at the top of the sales funnel.

This role is focused entirely on outbound prospecting and appointment generation rather than closing deals. You will be responsible for aggressively prospecting cold B2B leads within assigned territories, navigating objections, and booking qualified appointments for the executive sales team to close in person.

The ideal candidate thrives in high-volume outreach environments, enjoys the challenge of cold calling, and is energized by achieving daily appointment goals.

KEY RESPONSIBILITIES

1. Outbound Prospecting & Appointment Setting

Execute a high daily volume of outbound cold calls, emails, and text messages to targeted B2B prospects
Navigate gatekeepers and overcome objections to secure qualified appointments
Pitch facility maintenance and janitorial services confidently and conversationally
Maintain disciplined and consistent follow-up sequences across multiple touchpoints
Send professional follow-up emails and marketing materials immediately after prospect conversations
Coordinate and manage scheduling calendars for local sales executives to ensure smooth appointment flow and travel timing

2. CRM, Research & Pipeline Management

Maintain accurate CRM records, lead statuses, and pipeline activity
Systematically cycle through assigned territories every 2–3 months for continued outreach
Research and identify new decision-makers within target organizations
Update CRM data with accurate and relevant contact information
Log detailed notes from conversations to ensure sales executives are fully prepared before meetings

3. Reporting & Communication

Prepare and submit weekly and monthly sales activity reports
Track outreach volume, pipeline performance, and appointment conversion rates
Communicate consistently with leadership regarding pipeline progress and territory activity

QUALIFICATIONS & SKILLS

• Proven outbound B2B cold calling and appointment-setting experience is required
• Exceptional verbal and written English communication skills
• Strong cultural awareness and ability to communicate confidently with U.S.-based business owners
• Experience using CRM systems and sales outreach/dialer platforms
• Ability to move fluidly off-script and handle objections naturally
• Strong conversational and relationship-building skills
• Highly organized with excellent follow-through and attention to detail
• Comfortable working in a fast-paced and performance-driven environment

Preferred Traits:

• Competitive and goal-oriented mindset
• Resilient under pressure and motivated by achieving targets
• Positive and energetic personality despite frequent rejection
• Self-motivated and capable of maintaining urgency throughout the workday
• Reliable, proactive, and highly disciplined

KEY PERFORMANCE INDICATORS (KPIs)

• Outbound Calls: 100+ outbound calls per day
• Appointments Booked: Minimum of 1 qualified appointment per day (5 per week)

TRAINING & ONBOARDING

We invest heavily in the success of our team members. During onboarding, you will participate in a structured training and development program that includes:

• Content & Video Training:
  Reviewing mandatory training videos and educational content related to the industry and services
• Direct Coaching:
  Participating in owner-led coaching and role-play sessions.
  Attending call monitoring and feedback sessions to improve conversion performance.
  Continuous training focused on objection handling, communication, and appointment-setting techniques

WHY JOIN?

High-Energy Sales Environment:
Be part of a fast-growing company that values hustle, resilience, and performance

Performance-Based Earnings:
Earn uncapped commission opportunities on top of your base salary

Professional Growth:
Receive direct coaching and continuous sales development from experienced leadership

Impact-Driven Role:
Play a critical role in driving company growth by generating qualified business opportunities

✨ Join a growing network of exceptional remote professionals
📩 Submit your application today and take the next step in your career!